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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

REF: 8799831

240 ROUND TRAMPOLINE

2024

Decathlon's range of trampolines is designed to help kids develop their motor skills safely and to make life easier for parents.

Your trampoline is 100% REPAIRABLE for 10 years*!!!

Find all our advice here:
         Assembly video.
         Maintenance.
         FAQs.
         Spare parts.
         Repairs & tutorials.
         Online support.
         User guide and diagram.
And everything else you could possibly need!

*100% of trampoline spare parts are available for 10 years after the last new trampoline is sold (in stores or on our website).

Find our range of spare parts here:

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PRODUCT BENEFITS

  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

    Repairable

    Find all of our spare parts for this product.
    Available for 10 years! (see conditions below)

  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

    Easy to assemble and dismantle

    No tools and no screws needed! 
    You can imagine just how easy it is to assemble and take down

  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

    Modular

    The posts fold down so that you can easily put the protective cover on and stop it getting caught by the wind.

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Assembling your trampoline

You don't need any screws or nuts and bolts to set up and dismantle this trampoline.
The only tool you'll need is provided and is used to assemble the springs.
The parts easily connect to one another, keeping the trampoline sturdy and making it easy to set up and dismantle.
We recommend having a second person available to help you set up the trampoline.

You can find our user guide and assembly video here to help you!
The 240 & 300 trampolines are assembled in the same way. The only difference is the number of springs!

TIP: Want to avoid your trampoline making any noise? 
We've got the answer!
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints and prevent friction.
Product reference: 8344430

240 round trampoline: User guide and repairs

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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

Looking after your product

RESTRICTIONS
Not suitable for children under 3.
Children must be supervised by an adult.
Max user weight: 100 kg.
→ We recommend leaving a space of two metres around your trampoline.
→ Do not wear shoes on the trampoline.
It's strongly recommended that you wear socks with silicone grips on the sole so that you won't slip.
Only one person should be on the trampoline at a time to avoid collisions and injuries.
Designed for outdoor use only. Do not use indoors.
→ Do not install on any kind of hard surface (tiles, wood, concrete, asphalt, etc.).
For home use only.
This product is not designed for professional use.
→ An anchor kit or ballast bags must be attached to the legs of your trampoline to keep it stable when in use.

STORAGE ADVICE
The posts and net can be folded down in just a few seconds without the need for any tools. You can then put our protective cover (sold separately) on to reduce the risk of the trampoline getting caught by the wind by around 50% (tested in a wind tunnel).
Make sure to correctly position your posts and don't let the cover form a dip, otherwise it'll fill with water.
→ Remember to check for and regularly remove any stagnant water.
Consider dismantling your product and storing it in a sheltered place over winter to make it last longer.

INSTRUCTIONS FOR USE
Regularly check that the different parts of your trampoline are fixed securely.
Check that the springs aren't worn and are in good condition (no signs of rust, for example).
Over time, they may stretch or even break.
The springs are wearing parts.
Check that the springs are properly covered by the foam padding (spring protector).
Check that the net, jumping bed and protective parts are in good condition. Sunlight, rain, snow and extreme temperatures can reduce the durability of these parts.
→ If your trampoline is making a noise, lubricate the metal joints using the tube of Teflon grease.
Regularly clean off dirt and remove dead leaves.
Use a soft cloth, lukewarm water and some mild detergent.
Do not use abrasive or toxic products to clean your trampoline or a pressure hose as this may damage it.
→ If you're planning to put any parts of your trampoline into storage for the winter, remember to do so before the heavier rains arrive. Thoroughly dry all of the parts before putting them away so that they won't rust or go mouldy.

You'll find more information in our user guide:

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240 round trampoline: User guide and repairs

Bad weather advice

Secure and protect your trampoline

If there's any wind at all – even light wind – it's ESSENTIAL that you SECURE your trampoline.
You should ideally have chosen to put your trampoline in the most sheltered spot in your garden.

→ FOLD DOWN the POLES and NET when moderate or strong winds are forecast or to protect it from adverse weather conditions.
If necessary, completely dismantle your trampoline and/or put it away inside.

IMPORTANT: Using the anchor kit or ballast bags alone will not guarantee that your trampoline is safe from the wind. It's essential that you also fold down the net and posts. If necessary, remove the jumping bed and the foam to minimise the risk of the trampoline getting caught by the wind.
Depending on the weather conditions, it is recommended that you dismantle your trampoline entirely.

WARRANTY: breakages following inclement weather are not covered by the warranty.

Please carefully read the assembly instructions and conditions of use for your trampoline, which can be found below.

You can find more advice on how to SECURE & STORE YOUR TRAMPOLINE OVER WINTER here:

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Got a question about your trampoline?

Find the answers to the most frequently asked questions here.

Is the trampoline repairable?

YES.
This trampoline is REPAIRABLE.
We stock spares of all the parts and we guarantee that they'll be available for 10 years from the date on which the last new product is sold in one of our stores or online.

What is the size and weight of this trampoline?

When assembled, the trampoline measures:
→ Total diameter: 2.35 m
→Total height: 2.49 m
→ Total weight: 40 kg
→ Size of the jumping bed: 3 m² (⌀ 1.95 m)

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
How big is the box? Can it fit in a car, or can it be delivered?

The product will arrive in a box measuring:

→ Length: 102 cm
→ Width: 40 cm
→ Height: 35 cm
→ Weight: 43 kg

If you don't have a car to transport it, consider delivery.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
What is the maximum weight for using the trampoline?

Our trampoline is suitable for kids over 3 when supervised by an adult.

The user weight limit is 100 kg.
Safety standards state that only one person should use the trampoline at a time in order to avoid collisions and injuries.

If the product doesn't suit you, you're entitled to an exchange or refund within 30 days upon proof of purchase*.
This period is longer if you have a Decathlon account*.

*See below for terms and conditions:

Does this trampoline use springs or elastic bands?

This trampoline uses springs.
It's equipped with 48 springs with 29 coils measuring 24 mm across and 141 mm long.
They have a tensile strength of 57N. 
When paired with the 195 cm diameter jumping bed, their progressive absorption offers excellent bounce quality and comfortable jumping.

Can it be used as a sunken trampoline?

NO.
This trampoline is an outdoor model and is not designed to be buried in the ground.

Is the trampoline adjustable?

NO.
The trampoline's height and diameter can't be adjusted.
Do not use without the safety net.
Do not use without the protective foam.
Please carefully read the assembly instructions and conditions of use for your trampoline.

Can the trampoline be moved easily?

The trampoline weighs 40 kg.
It can be moved if needed, provided that there are several adults available to lift it.
Do not drag it along the ground.

Does the trampoline come with a warranty?

YES
Decathlon offers the following warranty on this product under normal conditions of use:
↪ 5 years for the metal frame
↪ 5 years for the jumping bed
↪ 2 years for parts and labour
from the date of purchase as shown on the receipt.

Decathlon's obligation under this warranty is limited to repairing or, should that not be possible, replacing the product, at Decathlon's discretion.

This warranty does not apply in the event of:
        * Damage caused during transport.
        * Incorrect assembly.
        * Improper or abnormal use.
        * Repairs carried out by personnel who have not been approved by DECATHLON.
        * Improper maintenance.
        * Damage caused by inclement weather.
        * Use other than private use.
↪ Find out more about the warranty's validity and exclusions in the user guide.
This sales warranty does not exclude the legal guarantee applicable in the country of purchase.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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Decathlon Domyos Fit 500 Fitness Cardio Training Trampoline user guide repairs maintenance

Questions about assembling your product

We help you get the most out of your trampoline!

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How many people are needed to assemble the trampoline?

We recommend having at least two people to assemble your trampoline.

240 round trampoline: User guide and repairs
How long does it take to assemble?

There are 10 steps to assembling the trampoline.
On average, our testers took less than 40 minutes to assemble it!

Reckon you can beat us?

240 round trampoline: User guide and repairs

Is this trampoline tricky to assemble?

We've listened to your feedback.

Our design team has developed a trampoline that can be assembled without tools.

You won't need any screws, nuts or bolts. The frame simply slots together using an ingenious "push pin" system.

The only tool you'll need is provided and is used to assemble the springs.
This is the longest step in the whole assembly process!

240 round trampoline: User guide and repairs
How much space is needed to install the trampoline?

This trampoline measures 235 cm across.
For your safety and comfort, we recommend leaving at least 2 m of space around the entire trampoline.
Set it up on a flat, stable, horizontal surface to keep users safe.
Do not install it on any kind of hard surface (tiles, wood, concrete, asphalt, etc.).
Position your trampoline somewhere where it's sheltered from the wind.
For extra safety, consider holding your trampoline down with an anchor kit or ballast bag.
More details are available in the user guide.

240 round trampoline: User guide and repairs
Tip: how to reduce noise.

Tip: Want to avoid your trampoline making any noise? We've got the answer!
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints and prevent friction.
Reference: 8344430
Please note: the trampoline will be louder in small, enclosed gardens. Unfortunately, there's not much that can be done about this! 

240 round trampoline: User guide and repairs
I can't assemble my trampoline. What should I do?

We've done everything we can to make assembling this trampoline as easy as possible.
Our design team has studied every stage of assembly and had our testers check and approve each of these steps.

Here's a list of the main issues you may encounter:

→ Problem with the frame: the tubes won't fit together.
↪  Follow all of the assembly steps and use our assembly video to help you.
   ↪ Check that the "push pins" are correctly pushed in at every stage of the process.
   ↪ The assembly process must be finished in order for the entire frame to be properly fitted together.
↪ If you're at all unsure, you can request assistance below.*

Problem with the springs or jumping bed.
   ↪ Make sure to assemble the springs in the correct order (steps 4&7).
IMPORTANT: If you start by installing all of the springs on the same side, you won't be able to finish assembling your trampoline.
↪ If you're at all unsure, you can request assistance below.*

Problem with the net
   ↪ Check that the net is correctly positioned in relation to the jumping bed (step 1).
   ↪ Check that the jumping bed's straps are correctly pushed through the slots in the net (step 2).
   ↪ Check that the green tabs on the jumping bed + net are correctly positioned in relation to the frame. (step 4).
↪ If you're at all unsure, you can request assistance below.*

→ Can't finish assembling?
↪ Request assistance below.*

ASSISTANCE:
Our team of qualified technicians can provide you with support by email, phone or video call.
If there's a problem with any of the parts, we can send a replacement part to your home.
*This service is not available in all countries or for all products and is subject to terms and conditions.
You can also visit your nearest store or contact our customer service team.

240 round trampoline: User guide and repairs

There's a part missing. What should I do?

Please check the box carefully.

If the part is missing, make sure you have proof of purchase and your product's serial number, then submit a support request by clicking on "REQUEST ASSISTANCE".*

Alternatively, please contact your local store.

*This service is only available in certain countries and for certain products.

Fold-Down Weights Bench 100 Corength
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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

Questions about using your product

Ready to touch the stars?

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What type of use is this trampoline designed for?

This trampoline is designed for outdoor use.
Tired of telling your kids to stop jumping on their / your bed, so finally gave in and bought a trampoline?
We'll shortly be bringing out a new range of accessories.
In the meantime, here are some ideas for fun (yet safe) games that you can play on your trampoline! 

What is the QR code on the product for?

By scanning this QR code with your smartphone, you can access all of our advice on how to assemble, use, look after and repair your trampoline.

Can you walk on the spring cover?

NO.
Important: never walk or run on the spring cover. It is there to protect users from the springs.

You can step on it when getting onto the trampoline, but you must not walk around it.
Walking on it will wear it out prematurely and risk damaging the springs.

Tip: To avoid wearing it out at the entrance, regularly rotate the protective foam.

240 round trampoline: User guide and repairs
So the net doesn't have a zip?

CORRECT.
Safe and simple.
Our design team has designed the net to have an "overlapping" opening.
It complies with all the applicable standards to keep users safe.
So say goodbye to broken or stuck zips!
Just be careful not to step on the net when climbing on and off the trampoline!
It'll last longer.

240 round trampoline: User guide and repairs
Why do you have to fold down the posts and net when it's windy?

Folding down the posts reduces how much the trampoline gets caught by the wind by almost 50% (tested in a wind tunnel).
It's therefore essential that you do so if bad weather is forecast.

The posts and net can be folded down in just a few seconds without the need for any tools. You can then put our protective cover on (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All of these precautions are well worth doing, but they still might not be enough in windy weather.
No matter the season, there's only one guaranteed solution: remove the posts and safety net, and potentially the jumping bed too.

This is the only way of stopping your trampoline from getting picked up by the wind.

`Please note that, in the event of breakages caused by bad weather, YOUR TRAMPOLINE IS NOT COVERED BY THE WARRANTY.

More details are available in the user guide.

240 round trampoline: User guide and repairs
Have another problem when using it and wondering what to do?

If you have a problem while using your equipment, carefully read the user guide and our checklist above.

If the problem persists, please contact your local store or request assistance online below*.

*This service is only available in certain countries and for certain products.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

Got a problem or a question about repairs and maintenance?

Find our solutions to the most frequently encountered problems here.

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MAINTENANCE: Why do you have to fold down the posts and net when it's windy?

Folding down the posts reduces how much the trampoline gets caught by the wind by almost 50% (tested in a wind tunnel).
It's therefore essential that you do so if bad weather is forecast.

The posts and net can be folded down in just a few seconds without the need for any tools. You can then put our protective cover on (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All of these precautions are worth taking, but an anchor kit or ballast bag alone isn't enough if windy weather is forecast.
No matter the season, there's only one guaranteed solution: remove the posts and safety net, and potentially the jumping bed too.

This is the only way of stopping your trampoline getting caught by the wind. 

Please note that, in the event of breakages caused by bad weather, YOUR TRAMPOLINE IS NOT COVERED BY THE WARRANTY.
In such cases, you'll need to contact your insurance provider.

More details available in the user guide.

240 round trampoline: User guide and repairs

MAINTENANCE: Should you put the trampoline away over winter?

YES.
We strongly recommend protecting your trampoline over winter.

You've no doubt noticed that your trampoline consists of a frame, steel springs and a jumping surface.
The metal has been given a special rustproof treatment.

So, the things that need protecting during winter are the jumping bed and the protective foam.

As soon as the weather starts getting wetter, we recommend putting it away or, if you're going to leave it outdoors, protecting it somehow.

Of course, if you live somewhere sunny, you can put your trampoline away later than someone who lives in a much wetter region.

If you live in a region where winters are very harsh (sub-zero temperatures, snow, ice, freezing rain), you'll need to bring the most fragile parts of the trampoline indoors to protect them.

We recommend removing the net, the bed and the protective foam so that you can store them indoors in a place where the temperature won't fluctuate.
So it's best to avoid garden sheds and uninsulated attics. These fabric parts of your trampoline are the most fragile and therefore the most important ones to protect from the winter weather.

Before dismantling the various parts of your trampoline and putting them away for the winter, sweep your trampoline to remove any thorns or twigs that may have fallen onto it.
Then, wipe it over with a damp sponge to remove any dust.
Leave everything to dry before folding up your trampoline. Doing these small maintenance jobs before winter means that you'll find your trampoline in pristine condition come the spring!

As for the frame, we recommend putting a protective cover over it.

*********************************************************************************

If you don't have space to store your trampoline indoors over the winter and therefore need to leave it outside, you need to protect it from the weather. That's why you need a cover.

The rain, snow and ice will all put your trampoline to the test over the winter months. Why? Because they all place extra weight on your trampoline's bed. And if you don't get rid of the extra weight manually, it takes some time to disappear by itself. If a static weight (snow or a puddle of water, for example) sits on certain parts of the trampoline for an extended period, this can put a strain on the bed and springs.

If you're not able to dismantle and store the various parts of your trampoline, we recommend putting a tarp over it. First of all, take down the posts that hold up the safety net and lay them on the bed. Then, cover the trampoline with the tarpaulin that came with it or with a standard garden tarpaulin. If it snows and there's a risk that the snow will hang around for several days, it's worth clearing the trampoline with a broom.

And of course, when the trampoline is covered over, children absolutely shouldn't climb on top of it. This would risk damaging the posts and the safety net.

The warranty is only valid if you take good care of your equipment.
More details available in the user guide.

240 round trampoline: User guide and repairs
MAINTENANCE: Are there any parts that should be changed regularly?

YES.
We recommend replacing the safety net and the protective parts, such as the foam, every 3 years.
Regularly check the springs and jumping bed for wear and tear.
If you notice any wear to the springs (loss of tension, rust, damage, etc.), replace the parts immediately.
A broken spring will cause other springs to break.
More details are available in the user guide.

PROBLEM: The trampoline is making a noise.

The trampoline is making a metallic noise when used. What should I do?

→ Check that your trampoline is assembled correctly as per the user guide or video. 
→ Check that all of the springs are there and that they are in good condition.
→ Follow the instructions for use and weight restrictions for using the trampoline.
The trampoline might sound louder in a small, enclosed garden.
→ The metal parts may rub against each other and cause a noise.
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints to prevent friction.
Reference: 8344430

240 round trampoline: User guide and repairs
PROBLEM: The trampoline isn't stable and is moving around.

There are several things you should check:
→ Make sure the trampoline is installed on a flat, stable, horizontal surface.
→ Make sure the trampoline is not installed on a hard concrete, asphalt, tiled, wooden or similar floor.
→ We strongly recommend fixing the trampoline to the floor, either using the anchoring kit or using our ballast bags.
This will keep the product stable and users safe.
→ Check that your trampoline is assembled correctly, working through the assembly steps one by one.
→ Check that the legs aren't twisted.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
PROBLEM:  Help, I can't get the springs on!

Check steps 4 & 7
The springs need to be the right way around.
One side goes on the frame, and the other goes on the eyelet in the jumping bed.
   ↪ Make sure to assemble the springs in the correct order (steps 4&7).
IMPORTANT: If you start by installing everything on the same side, you won't be able to finish.

Our advice:
Use the tool that came with the trampoline to help you correctly mount the springs.
Lean on the frame for more force.
Feel free to take it in turns when assembling the springs.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
PROBLEM: The net is very tight or loose.

If you're at all unsure about assembling the net:
it's important to check several things and work back through the assembly steps from the user guide / video





→ 

PROBLEM: One of the springs is broken. Is that normal and what should you do about it?

The trampoline's springs are wearing parts.

Over time, they may stretch or even break.

It's important to regularly check that they're in good condition, aren't rusty and aren't losing their tension.
A loose spring can potentially come off.

If a spring gets broken, it's important to change it quickly, otherwise the other springs may start to break one by one.

They're available as spare parts in packs of 10.
Your trampoline contains 48 springs.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
PROBLEM: One of the "push pins" is broken or has come out of place. What should I do?

If one of the push pins has come out of place, don't panic!

↪ Use some pliers to pull it out.
↪  If it has got pushed into the frame, use a long flathead screwdriver to pull it out, or a small wooden stick, or any long, thin object that you can use to reach it.
↪ Pull it back into position.

↪  If you're at all unsure, take a look at our tutorial below.

If you need a replacement, they're available to buy in packs of 5.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
PROBLEM: the jumping bed has got stretched.

If your jumping bed is lacking tension, there are several things to check.

The state of the jumping bed.
↪ Make sure there aren't any holes in it.
↪ The fabric parts for attaching the springs should not have come unstitched and should not be damaged.
↪ The metal brackets should all be present and should not be damaged.

The state of the springs.
↪ The springs should all be present and correctly fixed in place.
↪ They should not be damaged or stretched.

The state of the frame.
↪ The frame should not be deformed.
↪ The parts where the springs attach should not be damaged.

REPAIRS: Are this trampoline's parts compatible with other models?

YES:
The following parts:
↪ 240/300/360/420 TRAMPOLINE - TOP POST (ref: 8881229)
↪ 240/300/360/420 TRAMPOLINE - BOTTOM POST (ref: 8881230)
↪ 240/300/360/420 TRAMPOLINE - POST FOAM (ref: 8881231)
↪ 240/300/360/420 TRAMPOLINE - PIN X 5 (ref: 8881232)
↪ 240/300/360/420 TRAMPOLINE - CAP (ref: 8881233)

are compatible with our 4 round trampolines sold from 2024:

↪ 240 trampoline (ref: 8799831)
↪ 300 trampoline (ref: 8799838)
↪ 360 trampoline (ref: 8799832)
↪ 420 trampoline (ref: 8799837)
Not compatible with other models with a diameter of 240/300/360/420.
Not compatible with other Decathlon models, except for those listed above.
Not compatible with other models from other brands.


This part:
↪ 240/300 TRAMPOLINE - "V" LEG (ref: 8881228)
is compatible with our 2 new round trampolines sold from 2024:
↪ 240 trampoline (ref: 8799831)
↪ 300 trampoline (ref: 8799838)
Not compatible with other models with a diameter of 240/300.
Not compatible with other Decathlon models, except for those listed above.
Not compatible with other models from other brands.

NO:
The rest of the parts:
240 TRAMPOLINE - BOTTOM "L" LEG (ref: 8881224)
240 TRAMPOLINE - "T" CONNECTOR (ref: 8881234)
240 TRAMPOLINE - 240 TRAMPOLINE FRAME (ref: 8881235)
240 TRAMPOLINE - JUMPING BED (ref: 8881236)
240 TRAMPOLINE - SAFETY NET (ref: 8881237)
240 TRAMPOLINE - FOAM PADDING (ref: 8881249)
Not compatible with other models with a diameter of 240.
Not compatible with other Decathlon models.
Not compatible with other models from other brands.

Our parts have all been developed and optimised such that they only function with the models they have been designed for.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
REPAIRS: Does the post cap come off? Is that normal?

The cap on top of the post is an essential safety element as it holds the net onto the frame.
Our design team has given the cap a safety clip so that it won't come off and will stay in place on the post.

Has yours broken? You can buy the cap only or the cap + post as a spare part.

To find out how to remove the old cap, see our tutorial below.
Please note: if you take it apart, you could damage the safety clip and would need to install a new cap.

240 round trampoline: User guide and repairs
REPAIRS: Why is the foam pad that covers the springs in several parts?

Has your spring cover got worn? 

Did you leave it outside over winter, or are your kids such big fans of their trampoline that they've worn out the entrance? There's no need to change the whole thing!

We've made the cover from several parts so that you only need to change the worn part.
It's practical, as well as being much easier to install!

If you want to change the whole thing, remember to order enough pieces to make a complete circle!
→ On the 240/300 trampoline: 3 pieces.
→ On the 360/420 trampoline: 4 pieces.

Important reminder: never walk or run on the spring cover. It's there to protect users from the springs.
Walking on it will wear it out prematurely and risk damaging the springs.
Tip: To avoid wearing it out at the entrance, regularly rotate the protective foam.

240 round trampoline: User guide and repairs
REPAIRS: A part is broken or damaged. What should I do?

Your trampoline is repairable.

It comes with a warranty against defects*:
5 years for the metal frame**
5 years for the jumping bed**
2 years for the other parts**.

We keep spare parts available for 10 years (original or compatible) from the date on which the new product is purchased (proof of purchase required) from one of our stores or our website.

Out of warranty:
Find our available spare parts below or visit a store to order them.

Under warranty*:

If you have any problems, please contact the after-sales service team by clicking on "REQUEST ASSISTANCE" below and creating a support request (please have your receipt to hand).
Our support services are available via phone, email or video call***.

Alternatively, please contact your local store.

- Either to have the issue diagnosed and repaired (free if covered by the warranty, or paid-for if not).
- Or for a product exchange (if covered by warranty and the product can't be repaired).
- Or for a credit note or a refund (if covered by warranty and the product can't be repaired).

*Subject to acceptance of our services.
**More details available at the bottom of the page and in our user guide.
***This service is only available in certain countries and for certain products.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

You have a question: Miscellaneous

Other questions you might have.

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Can you set up this equipment at a sports club, gym or community group?

NO.

IMPORTANT
Our trampoline is for private, home use only
.
It is not designed for professional / public / gym / fitness club use.

Our product is CE certified.
Complies with the CE trampoline standard (EN 71-14, EN 71-1 2014+A1:2018, EN 71-2:2020, EN 71-3+A1:2021).
These standards lay down the requirements and test methods applicable to trampolines used domestically. 
These requirements and test methods cover the following aspects: construction, resistance of the frame, shock absorption, deformation of the jumping bed, etc.
The reports are available below.

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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240 round trampoline: User guide and repairs

Repairable

We've designed this trampoline to be DURABLE and easy to ASSEMBLE, MAINTAIN AND REPAIR.

We've listed all of the SPARE PARTS, which are AVAILABLE for 10 years
(from the date on which the last new product is sold on our website or in one of our stores).

For each spare part, we have provided a DIY TUTORIAL to help you repair your product on your own!

If you're at all unsure about anything, check out our ONLINE SUPPORT service (only available for certain products and in certain countries).
We'll get back to you by email, phone or video call to help you out.

Do it Yourself!

You'll find all of the spare parts for this trampoline here, and our tutorials further down:

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Easily find the spare parts for your trampoline and order them online:

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

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  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

    Original part - 8881231

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    Original part - 8881228

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  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

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  • 240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

    Original part - 8881237

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Discover Decathlon Repair!

Find us on YouTube

We can help with our repair services, our "Do it Yourself" maintenance and repair tutorials, and so much more!

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Our Services

Find an expert who can repair and maintain your product

Not sure how to repair or maintain your product?
Request support online or come and visit one of our workshops for a range of services:

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ES 365

Not able to fix your problem or find the right answer?

PLEASE CONTACT ONE OF OUR TECHNICIANS.
You will need to know your product's serial number in order to request support.
Please provide as much information as possible when describing your problem.

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Good to know

Composition

Frame
→ 100% steel

Jumping bed
→ 100% polypropylene

Spring cover
→ 50% polyvinyl chloride
→ 50% expanded polyethylene

Safety net
→ 100% polyester

METAL PARTS
Our materials are durable.
- All of the frame's tubes, which come with a 5-year warranty, comply with the ISO 8493 and ISO 8492 standards to guarantee stability and durability.
They are made from hot-dip galvanised steel for excellent rust resistance.
- All of the 24 mm diameter and 29 coil springs are made from steel that has been electrogalvanised to make it rustproof. They offer a rigidity of 4 N/mm. In the lab, we put them through 45,000 cycles of being stretched from 15 to 95 mm without breaking or weakening.

SOFT PARTS
- The jumping bed is made from UV-resistant polypropylene (material used for sailing ropes)
- The safety net is made from UV-resistant polyethylene and can withstand forces beyond those of the required standards.
- The foam padding on the posts is embossed with a crossed weft to make it last longer.

All of our trampolines comply not only with the EN 71-14 trampolines standard and toys standards, but are also put through numerous additional tests by accredited external laboratories to reassure us that they present no risk to the health and safety of our young users (chromium 6, phthalates, formamide, bisphenol A and S).

Weight & dimensions

When assembled, the trampoline measures:
→ Total diameter: 2.35 m
→Total height: 2.49 m
→ Total weight: 40 kg
→ Size of the jumping bed: 3 m² (⌀ 1.95 m)

The product will arrive in a box measuring:
→ Length: 102 cm
→ Width: 40 cm
→ Height: 35 cm
→ Weight: 43 kg

240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics
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Exploded diagram & user guide

Got a question or need more info?

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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

OBLIGATIONS & WARRANTY

Decathlon offers the following warranty on this product under normal conditions of use:
5 years for the metal frame
5 years for the jumping bed
2 years for parts and labour
from the date of purchase as shown on the receipt.

Decathlon's obligation under this warranty is limited to repairing or, should that not be possible, replacing the product, at Decathlon's discretion.

This warranty does not apply in the event of:
        * Damage caused during transport.
        * Incorrect assembly.
        * Improper or abnormal use.
        * Repairs carried out by personnel who have not been approved by DECATHLON.
        * Improper maintenance.
        * Damage caused by inclement weather.
        * Use other than private use.
Find out more about the warranty's validity and exclusions in the user guide.
This sales warranty does not exclude the legal warranty applicable in the country of purchase.

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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

YOUR CHOICE OF WORKOUT

A range of exercises you can do with your trampoline.

You can find all of our tips on getting the most out of your equipment on our website.
It's also worth checking out Decathlon Coach, which offers training sessions from our Domyos coaches in both French and English.
There are several programmes available to help you reach your goals and to boost your motivation.

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Learn about our trade-in offers

IF YOU'RE NO LONGER USING YOUR SPORTS EQUIPMENT, WE'LL BUY IT BACK FROM YOU!

Instead of leaving it in a cupboard or throwing it away, sell it second-hand through the Decathlon Second Life website!
Visit a store or our website to find out whether your equipment is eligible for buy-back and what the conditions are.

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240 trampoline user guide repairs maintenance spare parts Decathlon Domyos Gymnastics

Want to get fitter?

Check out our rental options!
Do the sport you want, when you want, with the right equipment?
We offer a range of rental options for just a few euros per month: