YES.
This trampoline is REPAIRABLE.
We stock spares of all the parts and we guarantee that they'll be available for 10 years from the date on which the last new product is sold in one of our stores or online.

When assembled, the trampoline measures:
→ Total diameter: 4.20 m
→Total height: 2.75 m
→ Total weight: 72 kg
→ Size of the jumping bed: 11.1 m² (⌀ 3.77 m)

The product will arrive in a box measuring:

→ Length: 163 cm
→ Width: 56.5 cm
→ Height: 30.5 cm
→ Weight: 75 kg
If you don't have a car to transport it, consider delivery !

Our trampoline is suitable for kids over 3 when supervised by an adult.

The user weight limit is 100 kg.
Safety standards state that only one person should use the trampoline at a time in order to avoid collisions and injuries.

If the product doesn't suit you, you're entitled to an exchange or refund within 30 days upon proof of purchase*.
This period is longer if you have a Decathlon account* .

This trampoline uses springs.
It's equipped with 88 springs with 29 coils measuring 24 mm across and 141 mm long.
They have a tensile strength of 57N.
When paired with the 377 cm diameter jumping bed, their progressive absorption offers excellent bounce quality and comfortable jumping.

NO.
This trampoline is an outdoor model and is not designed to be buried in the ground.

NO.
The trampoline's height and diameter can't be adjusted.
Do not use without the safety net.
Do not use without the protective foam.
Please carefully read the assembly instructions and conditions of use for your trampoline.

The trampoline weighs 72 kg.
It can be moved if needed, provided that there are several adults available to lift it.
Do not drag it along the ground.

YES
Decathlon offers the following warranty on this product under normal conditions of use:
↪ 5 years for the metal frame
↪ 5 years for the jumping bed
↪ 2 years for parts and labour
from the date of purchase as shown on the receipt.

Decathlon's obligation under this warranty is limited to repairing or, should that not be possible, replacing the product, at Decathlon's discretion.

This warranty does not apply in the event of:
        * Damage caused during transport.
        * Incorrect assembly.
        * Improper or abnormal use.
        * Repairs carried out by personnel who have not been approved by DECATHLON.
        * Improper maintenance.
        * Damage caused by inclement weather.
        * Use other than private use.
↪ Find out more about the warranty's validity and exclusions in the user guide.
This sales warranty does not exclude the legal guarantee applicable in the country of purchase.

We recommend having at least two people to assemble your trampoline.

There are 10 steps to assembling the trampoline.
On average, our testers took less than 50 minutes to assemble it!

Reckon you can beat us?

We've listened to your feedback.

Our design team has developed a trampoline that can be assembled without tools.

You won't need any screws, nuts or bolts. The frame simply slots together using an ingenious "push pin" system.

The only tool you'll need is provided and is used to assemble the springs.
This is the longest step in the whole assembly process!

This trampoline measures 420 cm across.
For your safety and comfort, we recommend leaving at least 2 m of space around the entire trampoline.
Set it up on a flat, stable, horizontal surface to keep users safe.
Do not install it on any kind of hard surface (tiles, wood, concrete, asphalt, etc.).
Position your trampoline somewhere where it's sheltered from the wind.
For extra safety, consider holding your trampoline down with an anchor kit or ballast bag.
More details are available in the user guide.

Tip: Want to avoid your trampoline making any noise? We've got the answer!
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints to prevent friction.
Please note: the trampoline will be louder in small, enclosed gardens. Unfortunately, there's not much that can be done about this! 

We've done everything we can to make assembling this trampoline as easy as possible.
Our design team has studied every stage of assembly and had our testers check and approve each of these steps.

Here's a list of the main issues you may encounter:

→ Problem with the frame: the tubes won't fit together.
↪  Follow all of the assembly steps and use our assembly video to help you.
   ↪ Check that the "push pins" are correctly pushed in at every stage of the process.
   ↪ The assembly process must be finished in order for the entire frame to be properly fitted together.
↪ If you're at all unsure, you can request assistance below.*

→ Problem with the springs or jumping bed.
   ↪ Make sure to assemble the springs in the correct order (steps 4&7).
IMPORTANT: If you start by installing all of the springs on the same side, you won't be able to finish assembling your trampoline.
↪ If you're at all unsure, you can request assistance below.*

→ Problem with the net
   ↪ Check that the net is correctly positioned in relation to the jumping bed (step 1).
   ↪ Check that the jumping bed's straps are correctly pushed through the slots in the net (step 2).
   ↪ Check that the green tabs on the jumping bed + net are correctly positioned in relation to the frame. (step 4).
↪ If you're at all unsure, you can request assistance below.*

→ Can't finish assembling?
↪ Request assistance below.*

ASSISTANCE:
Our team of qualified technicians can provide you with support by email, phone or video call.
If there's a problem with any of the parts, we can send a replacement part to your home.
*This service is not available in all countries or for all products and is subject to terms and conditions.
You can also visit your nearest store or contact our customer service team.

Please check the box carefully.

If the part is missing, make sure you have proof of purchase and your product's serial number, then submit a support request by clicking on "REQUEST ASSISTANCE".*

Alternatively, please contact your local store.

*This service is only available in certain countries and for certain products.

This trampoline is designed for outdoor use.
Tired of telling your kids to stop jumping on their / your bed, so finally gave in and bought a trampoline?
We'll shortly be bringing out a new range of accessories.
In the meantime, here are some ideas for fun (yet safe) games that you can play on your trampoline! 

By scanning this QR code with your smartphone, you can access all of our advice on how to assemble, use, look after and repair your trampoline.

NO.
Important: never walk or run on the spring cover. It is there to protect users from the springs.

You can step on it when getting onto the trampoline, but you must not walk around it.
Walking on it will wear it out prematurely and risk damaging the springs.

Tip: To avoid wearing it out at the entrance, regularly rotate the protective foam.

YES.
Safe and simple.
Our design team has designed the net to have an "overlapping" opening.
It complies with all the applicable standards to keep users safe.
So say goodbye to broken or stuck zips!
Just be careful not to step on the net when climbing on and off the trampoline!
It'll last longer.

Folding down the posts reduces how much the trampoline gets caught by the wind by almost 50% (tested in a wind tunnel).
It's therefore essential that you do so if bad weather is forecast.

The posts and net can be folded down in just a few seconds without the need for any tools. You can then put our protective cover on (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All of these precautions are well worth doing, but they still might not be enough in windy weather.
No matter the season, there's only one guaranteed solution: remove the posts and safety net, and potentially the jumping bed too.

This is the only way of stopping your trampoline from getting picked up by the wind.

Please note that, in the event of breakages caused by bad weather, YOUR TRAMPOLINE IS NOT COVERED BY THE WARRANTY (even where an anchor kit or ballast bags are used)

Find out more in the user guide.

If you have a problem while using your equipment, carefully read the user guide and our checklist above.

If the problem persists, please contact your local store or request assistance online below*.

*This service is only available in certain countries and for certain products.

Folding down the posts reduces how much the trampoline gets caught by the wind by almost 50% (tested in a wind tunnel).
It's therefore essential that you do so if bad weather is forecast.

The posts and net can be folded down in just a few seconds without the need for any tools. You can then put our protective cover on (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All of these precautions are worth taking, but an anchor kit or ballast bag alone isn't enough if windy weather is forecast.
No matter the season, there's only one guaranteed solution: remove the posts and safety net, and potentially the jumping bed too.

This is the only way of stopping your trampoline from getting picked up by the wind.

Please note that, in the event of damage caused by bad weather, YOUR TRAMPOLINE IS NOT COVERED BY THE WARRANTY (even where an anchor kit or ballast bags are used).

More details available in the user guide.

YES.
We strongly recommend protecting your trampoline over winter.

You've no doubt noticed that your trampoline consists of a frame, steel springs and a jumping surface.
The metal has been given a special rustproof treatment.

So, the things that need protecting during winter are the jumping bed and the protective foam.

As soon as the weather starts getting wetter, we recommend putting it away or, if you're going to leave it outdoors, protecting it somehow.

Of course, if you live somewhere sunny, you can put your trampoline away later than someone who lives in a much wetter region.

If you live in a region where winters are very harsh (sub-zero temperatures, snow, ice, freezing rain), you'll need to bring the most fragile parts of the trampoline indoors to protect them.

We recommend removing the net, the bed and the protective foam so that you can store them indoors in a place where the temperature won't fluctuate.
So it's best to avoid garden sheds and uninsulated attics. These fabric parts of your trampoline are the most fragile and therefore the most important ones to protect from the winter weather.

Before dismantling the various parts of your trampoline and putting them away for the winter, sweep your trampoline to remove any thorns or twigs that may have fallen onto it.
Then, wipe it over with a damp sponge to remove any dust.
Leave everything to dry before folding up your trampoline. Doing these small maintenance jobs before winter means that you'll find your trampoline in pristine condition come the spring!

As for the frame, we recommend putting a protective cover over it.

*********************************************************************************

If you don't have space to store your trampoline indoors over the winter and therefore need to leave it outside, you need to protect it from the weather. That's why you need a cover.

The rain, snow and ice will all put your trampoline to the test over the winter months. Why? Because they all place extra weight on your trampoline's bed. And if you don't get rid of the extra weight manually, it takes some time to disappear by itself. If a static weight (snow or a puddle of water, for example) sits on certain parts of the trampoline for an extended period, this can put a strain on the bed and springs.

If you're not able to dismantle and store the various parts of your trampoline, we recommend putting a tarp over it. First of all, take down the posts that hold up the safety net and lay them on the bed. Then, cover the trampoline with the tarpaulin that came with it or with a standard garden tarpaulin. If it snows and there's a risk that the snow will hang around for several days, it's worth clearing the trampoline with a broom.

And of course, when the trampoline is covered over, children absolutely shouldn't climb on top of it. This would risk damaging the posts and the safety net.

The warranty is only valid if you take good care of your equipment.
More details available in the user guide.

YES.
We recommend replacing the safety net and the protective parts, such as the foam, every 3 years.
Regularly check the springs and jumping bed for wear and tear.
If you notice any wear to the springs (loss of tension, rust, damage, etc.), replace the parts immediately.
A broken spring will cause other springs to break.
More details are available in the user guide.

The trampoline is making a metallic noise when used. What should I do?

→ Check that your trampoline is assembled correctly as per the user guide or video. 
→ Check that all of the springs are there and that they are in good conditions.
→ Follow the instructions for use and weight restrictions for using the trampoline.
The trampoline might sound louder in a small, enclosed garden.
→ The metal parts may rub against each other and cause a noise.
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints to prevent friction.

There are several things you should check:
→ Make sure the trampoline is installed on a flat, stable, horizontal surface.
→ Make sure the trampoline is not installed on a hard concrete, asphalt, tiled, wooden or similar floor.
→ We strongly recommend fixing the trampoline to the floor, either using the anchoring kit or using our ballast bags.
This will keep the product stable and users safe.
→ Check that your trampoline is assembled correctly, working through the assembly steps one by one.
→ Check that the legs aren't twisted.

Check steps 4 & 7
↪ The springs need to be the right way around.
One side goes on the frame, and the other goes on the eyelet in the jumping bed.
↪ Make sure to assemble the springs in the correct order (steps 4&7).
IMPORTANT: If you start by installing everything on the same side, you won't be able to finish.

Our advice:
Use the tool that came with the trampoline to help you correctly mount the springs.
Lean on the frame for more force.
Feel free to take it in turns when assembling the springs.

The trampoline's springs are wearing parts.

Over time, they may stretch or even break.

It's important to regularly check that they're in good condition, aren't rusty and aren't losing their tension.
A loose spring can potentially come off.

If a spring gets broken, it's important to change it quickly, otherwise the other springs may start to break one by one.

They're available as spare parts in packs of 10.
Your trampoline contains 88 springs.

If one of the push pins has come out of place, don't panic!

↪ Use our springs tool or a pair of pliers to pull it out.
↪  If it has got pushed into the frame, use a long flathead screwdriver to pull it out, or a small wooden stick, or any long, thin object that you can use to reach it.
↪ Pull it back into position.

↪  If you're at all unsure, take a look at our tutorial below.

If you need a replacement, they're available to buy in packs of 5.

If your jumping bed is lacking tension, there are several things to check.

The state of the jumping bed.
↪ Make sure there aren't any holes in it.
↪ The fabric parts for attaching the springs should not have come unstitched and should not be damaged.
↪ The metal brackets should all be present and should not be damaged.

The state of the springs.
↪ The springs should all be present and correctly fixed in place.
↪ They should not be damaged or stretched.

The state of the frame.
↪ The frame should not be deformed.
↪ The parts where the springs attach should not be damaged.

YES:
The following parts:
↪ 240/300/360/420 TRAMPOLINE - TOP POST (ref: 8881229)
↪ 240/300/360/420 TRAMPOLINE - BOTTOM POST (ref: 8881230)
↪ 240/300/360/420 TRAMPOLINE - POST FOAM (ref: 8881231)
↪ 240/300/360/420 TRAMPOLINE - PIN X 5 (ref: 8881232)
↪ 240/300/360/420 TRAMPOLINE - CAP (ref: 8881233)

are compatible with our 4 round trampolines sold from 2024:

↪ 240 trampoline (ref: 8799831)
↪ 300 trampoline (ref: 8799838)
↪ 360 trampoline (ref: 8799832)
↪ 420 trampoline (ref: 8799837)
Not compatible with other models with a diameter of 240/300/360/420.
Not compatible with other Decathlon models, except for those listed above.
Not compatible with other models from other brands.


This part:
↪ 360/420 TRAMPOLINE - "V" LEG (ref: 8881333)
is compatible with our 2 new round trampolines sold from 2024:
↪ 360 trampoline (ref: 8799832)
↪ 420 trampoline (ref: 8799837)
Not compatible with other models with a diameter of 360/420.
Not compatible with other Decathlon models, except for those listed above.
Not compatible with other models from other brands.

NO:
The rest of the parts:
420 TRAMPOLINE - BOTTOM "L" LEG (ref: 8881340)
420 TRAMPOLINE - "T" CONNECTOR (ref: 8881342)
420 TRAMPOLINE - FRAME (ref: 8881343)
420 TRAMPOLINE - JUMPING BED (ref: 8881344)
420 TRAMPOLINE - SAFETY NET (ref: 8881345)
420 TRAMPOLINE - FOAM PADDING (ref: 8881346)
Not compatible with other models with a diameter of 420.
Not compatible with other Decathlon models.
Not compatible with other models from other brands.

Our parts have all been developed and optimised such that they only function with the models they have been designed for.

The cap on top of the post in an essential safety element as it holds the net onto the frame.
Our design team has given the cap a safety clip so that it won't come off and will stay in place on the post .

Has yours broken? You can buy the cap only or the cap + post as a spare part.

To find out how to remove the old cap, see our tutorial below.
Please note: if you take it apart, you could damage the safety clip and would need to install a new cap.

Has your spring cover got worn? 

Did you leave it outside over winter, or are your kids such big fans of their trampoline that they've worn out the entrance? There's no need to change the whole thing!

We've made the cover from several parts so that you only need to change the worn part.
It's practical, as well as being much easier to install!

If you want to change the whole thing, remember to order enough pieces to make a complete circle!
→ On the 240/300 trampoline: 3 pieces.
→ On the 360/420 trampoline: 4 pieces.

Important reminder: never walk or run on the spring cover. It's there to protect users from the springs.
Walking on it will wear it out prematurely and risk damaging the springs.
Tip: To avoid wearing it out at the entrance, regularly rotate the protective foam.

Your trampoline is repairable.

It comes with a warranty against defects*:
↪ 5 years for the metal frame**
↪ 5 years for the jumping bed**
↪ 2 years for the other parts**.

We keep spare parts available for 10 years (original or compatible) from the date on which the new product is purchased (proof of purchase required) from one of our stores or our website.

Out of warranty:
Find our available spare parts below or visit a store to order them.

Under warranty*:

If you have any problems, please contact the after-sales service team by clicking on "REQUEST ASSISTANCE" below and creating a support request (please have your receipt to hand).
Our support services are available via phone, email or video call***.

Alternatively, please contact your local store.

- Either to have the issue diagnosed and repaired (free if covered by the warranty, or paid-for if not).
- Or for a product exchange (if covered by warranty and the product can't be repaired).
- Or for a credit note or a refund (if covered by warranty and the product can't be repaired).

*Subject to acceptance of our services.
**More details available at the bottom of the page and in our user guide.
***This service is only available in certain countries and for certain products.

NO.

IMPORTANT
Our trampoline is for private, home use only.
It is not designed for professional / public / gym / fitness club use.

Our product is CE certified.
Complies with the CE trampoline standard (EN 71-14, EN 71-1 2014+A1:2018, EN 71-2:2020, EN 71-3+A1:2021).
These standards lay down the requirements and test methods applicable to trampolines used domestically. 
These requirements and test methods cover the following aspects: construction, resistance of the frame, shock absorption, deformation of the jumping bed, etc.
The certificates are available below.

Frame
→ 100% steel

Jumping bed
→ 100% polypropylene

Spring cover
→ 50% polyvinyl chloride
→ 50% expanded polyethylene

Safety net
→ 100% polyester

METAL PARTS
Our materials are durable.
- All of the frame's tubes, which come with a 5-year warranty, comply with the ISO 8493 and ISO 8492 standards to guarantee stability and durability.
They are made from hot-dip galvanised steel for excellent rust resistance.
- All of the 24 mm diameter and 29 coil springs are made from steel that has been electrogalvanised to make it rustproof. They offer a rigidity of 4 N/mm. In the lab, we put them through 45,000 cycles of being stretched from 15 to 95 mm without breaking or weakening.

SOFT PARTS
- The jumping bed is made from UV-resistant polypropylene (material used for sailing ropes)
- The safety net is made from UV-resistant polyethylene and can withstand forces beyond those of the required standards.
- The foam padding on the posts is embossed with a crossed weft to make it last longer.

All of our trampolines comply not only with the EN 71-14 trampolines standard and toys standards, but are also put through numerous additional tests by accredited external laboratories to reassure us that they present no risk to the health and safety of our young users (chromium 6, phthalates, formamide, bisphenol A and S).

When assembled, the trampoline measures:
→ Total diameter: 4.20 m
→Total height: 2.75 m
→ Total weight: 72 kg
→ Size of the jumping bed: 11.1 m² (⌀ 3.77 m)

The product will arrive in a box measuring:
→ Length: 163 cm
→ Width: 56.5 cm
→ Height: 30.5 cm
→ Weight: 75 kg
If you don't have a car to transport it, consider delivery and assembly!