DECATHLON HUB

DECATHLON HUB

Find all the information about the Decathlon Hub mobile app here

List of compatible products

Please note that the DECATHLON Hub app only connects to the following DECATHLON smartwatches:
FIT100 (FIT100S, FIT100M) and Domyos' Challenge Run threadmill.

DECATHLON HUB

J'ai un problème

Is my phone compatible ? 

Decathlon Hub is compatible with:

- For Apple devices: iOS 18 and later
- For Android devices: Android 9 and later

If you are unable to connect your device to the app, please use the contact form at the bottom of the page.

I can not connect my device

1. Restart Bluetooth on your phone
2. Restart your product
3. For iOS users only : Go to your phone's Bluetooth settings and "forget" the device
4. If the previous steps did not work, delete the app and download it again

If the previous steps do not work, contact DECATHLON technical support using the form at the bottom of the page

I can not change the language

The application is available in French, English, Spanish, Italian, Portuguese, German, Czech, Polish, Dutch, and Turkish. The application language is the phone's default language.

Why are heart rate, stress or sleep not displayed in the app?

You probably haven't consented to syncing your wellness data to the app.
To do so, go to the Profile/Wellness Data Sync page.

I can't change the unit system from metric to imperial

This setting is automatically proposed by default depending on the phone's language. It can be changed manually in the "Profile" section of the Android app, and in the app settings on the phone for iOS.

Discover the app features

Find my phone

This feature will be available soon !

Camera

Take photos remotely from your phone using the Camera feature. To use it, you must first open the camera on your phone. Clicking the photo icon on the watch will trigger a photo on your phone.

Connection and synchronization

How do I share my data with other apps?

You can send and receive content to and from other sports services or social networks such as Strava, Garmin, Polar, Suunto, Fitbit, and Coros.
Activate this feature from the app or the website.

After activating the service, data synchronization occurs automatically in the background; you don't need to do anything else.

My Decathlon account

Unique DECATHLON account

At DECATHLON, you have a single account for all our apps and our DECATHLON website.
If you don't have a DECATHLON account, you can create one directly from the RIDE app when you launch it or by clicking the button below.

I can't access my account

First, please check that you haven't made a mistake in your email address or password.

If the problem persists, please try logging in again; it may simply be an internet connection issue.

If this still doesn't work, please request a new password ("forgotten password").

If, despite all these checks, the problem persists, contact us using the form at the bottom of the page.

Data confidentiality

You can find out about all the processing operations related to your personal data on this page.

Where, when, how, and why we process your data, and what your rights are.

Delete my account

You can permanently delete your sports data yourself.

PLEASE NOTE: This action is permanent, and all your sports and shopping history will be erased. You will not be able to recover it in the future.

DECATHLON HUB

Contact support