Our commitments
We will help you to easily maintain and repair your product through technical support both online and in store.
We have 43 stores in the UK with technicians available in all of our workshops. Our aim is to provide after-sales service, maintenance, repair and customisation of your sports equipment!. The experience, the know-how and the regular training that our technicians receive guarantees you a high quality service.
OUR WORKSHOPS HAVE GRADUALLY OPENED THEIR DOORS AND HAVE ADAPTED THEIR SCHEDULES TO GUARANTEE YOUR SAFETY AND THAT OF OUR EMPLOYEES.
Each DECATHLON store has a workshop. You can take your sports equipment to the technicians for maintenance and repair.
To guarantee everyone's safety, all of our employees apply barrier measures: safety distance, use of a mask, use of hydro-alcoholic solutions, and hand washing every 30 minutes.
To ensure social distancing in our stores and to guarantee the satisfaction of each customer, we kindly ask that all bike repair and service appointments are booked online prior to visiting your store workshop.
We will help you to easily maintain and repair your product through technical support both online and in store.