Assembly video and user guide
Need the product user guide? Click the link.
REF: 8543290
2019
In stores: 2019
Use: Twice a week.
Flywheel weight: 6 kg.
Maximum user weight: 110 kg.
Composition :
Frame: 100% - Steel
Foam: 100% - Foamed Nitril Butadiene Rubber
Protective Cover: 100% - Polyvinyl Chloride
Screws: 100% - Steel
Need the product user guide? Click the link.
The console does not turn on, you should be able to solve your problem with a few easy checks:
1/ Check that the bike is plugged in to the mains and that the socket works.
2/ Check the condition of the cables and connections to your device behind the console and under the stem.
This involves checking that:
- the connectors are fully attached,
- the cables are not crushed/stripped or cut,
- the pins on the connectors are properly aligned.
3/ If those checks do not solve your problem, check that there is a blue light behind the console above the connector, and make a service request further down on this page.
You have an E2 error code on a new device or as soon as you plug it in: This is regarding the motor managing resistance, which is improperly calibrated with the console. To fix this problem, just:
- disconnect the device's electrical transformer (leave the other part plugged in),
- wait 5 seconds,
- then plug the transformer back into the device,
- repeat this process 5 times.
The motor turns slightly with each electrical impulse until it is in the proper position.
If the problem continues, continue to check by following the steps of the following FAQ: "You have a randomly occurring E2 error code or an E3 error code".
You have a randomly occurring E2 error code or an E3 error code, check the condition of the cables and connections to your device behind the console and under the stem.
This involves checking that:
- the connectors are fully attached,
- the cables are not crushed/stripped or cut,
- the pins on the connectors are properly aligned.
If your problem is not solved, please make a service request lower down on this page.
This is a console configuration problem.
If your console is not displaying the right speed: Check that the cursor at the back of the console is positioned to the right type of equipment:
- EB = exercise bike.
- CT = cross trainer.
- RO = rower.
Then push the button to the left of the cursor to reinitialise the console.
If your console is not displaying the right unit of measure:
1/ If your console is on, push QUIT to turn off the console.
2/ Keep holding down OK for a few seconds to display the unit of measure.
3/ Choose the correct unit: km for kilometres/hour or mi for miles/hour by pushing + or -.
4/ Confirm your choice by pushing OK.
Check that the visible screws are tight enough. If the screws are not tight enough, parts could move and make noise. You also may want to check the stability of your bike.
It is possible that the screws on the pedal and crank are not properly threaded or placed.
To solve the problem, loosen the pedals by two turns, then re-tighten them very hard.
1. Tighten all visible screws.
2. Re-tighten the adjustment wheels.
Turn the adjustment ends on the rear foot until the bike is stable.
If your problem isn't solved or you have discovered something abnormal during your checks, please make a service request and list the checks you have already done. Our team of technicians will get back to you as soon as possible. Feel free to include details of your request and attach photos or a video of your problem (under 20 MB). This will make diagnostics easier.
It takes care of you, so you should do the same for it. Regular maintenance is necessary to preserve the performance of your equipment and extend its service life.
1. Wipe any perspiration off your product after each workout.
2. Clean with a soft cloth (dampen with water) after each use.
3. Regularly check the stability of your bike as well as the tightness of the screws according to the user guide.
Do not leave in a damp place or outdoors.
For home use only.
Maximum user weight: 110 kg.
Want to repair your product yourself but not sure how? Here, you can find all the repair videos for your device.
Do you need spare parts for your machine?
Domyos guarantees this product under normal conditions of use for five years for the structure and two years for other parts and labour from the date of purchase shown on the receipt.