Assembling your bike
You can find our user guide and assembly video here to help you!
Important: make sure you follow the recommendations for setting up your bike.
REF: 8872851
DOMYOS EB 520 B (2024)
2024
You'll find all of our advice here:
Assembly video.
Maintenance.
FAQ.
Spare parts.
Repairs.
Online support.
User guide and diagram.
And everything else you could possibly need!
Your bike is REPAIRABLE*!!!
*Spare parts are available for 10 years after the sale of the last new unit (in stores or on our website).
Product benefits
Repairable
Find all our parts for this product.
Connectivity
E-connected + Kinomap compatible. Can be connected to watches, heart rate chest straps, etc.
Cardio
15 resistance levels for pedalling and improving. Hand-grip heart rate monitor
DOMYOS EB 520 B (2024)
Read the most frequently asked questions about your bike
Servicing your product
RESTRICTIONS
→ Maximum user weight: 110 kg.
→ For home use only.
Equipment not designed for professional use.
STORAGE RECOMMENDATIONS
→ We suggest storing your exercise bike in a dry place.
MAINTENANCE TIPS
→ Regularly check that the frame is tightened and that the various components of your equipment are securely fastened.
→ If you hear noise, try tightening the pedals and screws and check that the product is stable.
→ After each session, wipe off any traces of perspiration, which is corrosive and can damage your equipment over time. Use a soft cloth, warm water and mild soap. Abrasive or toxic products are not recommended.
Questions about your bike
Find the answers to the most frequently asked questions here.
Is your bike repairable?
YES.
This bike is REPAIRABLE.
We stock spares of all the parts and guarantee that they'll be available for 10 years from the date on which the last new product is sold in one of our stores or online.
What does the bike warranty cover?
The warranty covers parts and labour for two years and the frame for five years.
How long are spare parts available?
We stock spares of all the major parts and guarantee that they'll be available for 10 years from the date on which the last new product is sold in one of our stores or online.
What is the maximum user height and weight?
This exercise bike was tested and approved for all users between 1.50 and 1.90 m weighing up to 130 kg.
Is this exercise bike easy to set up and move around?
It takes just 45 minutes or so to set up this bike. It comes pre-assembled with all the tools you need along with a detailed and easy-to-understand user guide to complete the assembly. To move the exercise bike when you're done with your workout, we added wheels at the front.
What is a self-powered exercise bike?
Tired of having to drag an extension cord across the room to plug in your exercise bike? Our self-powered exercise bikes are the solution you've been looking for. This bike features a motorised system that operates on the power you produce while pedalling. You can ride wherever you want while saving energy.
What are the size and weight of the bike?
Product: L98 x W63 x H164 cm / 40 kg
Box: L30 x W102 x H70 cm
Total weight (box + bike) 44 Kg
What is the comfort level of this exercise bike?
To enjoy working out on an exercise bike, it's important to be comfortable when seated. For your comfort, we added a soft and wide gel saddle. The height of the saddle and handlebar can also be adjusted for a more comfortable position. The bike is compatible with all B'Twin saddles and the straight, low frame makes getting on and off easier. The bike has an ergonomic design so you can maintain a straight posture to protect your back.
Got a problem or a question about repairs and maintenance?
You can find the most frequently asked questions here.
Console issue
The console does not turn on
1. Remove the console from its holder. If you see an LED light at the back of the console but no display, you'll need to replace the console. If you don't see the LED light, proceed to step 2.
2. Check that all cables are plugged in.
3. Check that the converter is in good condition and try a different outlet.
If it still doesn't work, submit a service request.
There is an E1 code on the console
If your product is under warranty, submit a service request.
If your product is no longer under warranty, you'll need to replace the console.
There is an E2/E3 code on the console
- Check that your console and all the cables in the stem are properly plugged in
If the problem continues, submit a service request.
Noise issue
Clicking sound when pedalling
If you hear a clicking sound when pedalling
- Check that the pedals are properly tightened.
If the noise persists, submit a service request.
Continuous noise while pedalling
If you hear a continuous noise while pedalling, submit a service request.
Grating noise
If you hear a grating noise when pedalling (metal on metal), we suggest tightening all the screws on the bike frame.
If the noise persists, submit a service request.
Heart rate
Your heart rate readings don't seem right
Make sure your hands are properly positioned on the hand pulse grips.
It takes a few seconds to get a reading. We recommend dampening your hands slightly to improve the reading.
The baseline pulse rate always starts at "80" before displaying the actual reading.
The heart rate stays at 0
We recommend checking that the hand pulse grips are properly plugged in. If they still don't work, submit a service request.
Support request
If your problem isn't solved or you've discovered something out of the ordinary during your checks, please submit a service request and list the checks you've already done. Our team of technicians will get back to you as soon as possible. Feel free to include details of your request and attach photos or a video of your problem (under 20 MB). This will make it easier to diagnose the problem.
Repairing your product
Want to repair your product yourself but not sure how? Here, you can find all the repair videos for your device.
1. Changing the pedals on a Domyos EB 520 B
1. Changing the pedals on a Domyos EB 520 B
2. Replacing the cranks on an EB 520 B
3. Changing the handlebar on a Domyos EB 520 B
4. Changing the stem on an EB 520 B
5. Changing the upper console cable on an EB 520 B
6. Changing the lower console cable on an EB 520 B
7. Changing the speed sensor on an EB 520 B
8. Changing the motherboard on an EB 520 B
9. Changing the battery on an EB 520 B
10. Changing the belt on an EB 520 B
11. Changing the thru axle and bearings on an EB 520 B
12. Replacing the flywheel on an EB 520 B
13. Replacing the chain guard on an EB 520 B
Spare parts compatible with the DOMYOS EB product
We've got all the compatible tools you need to repair your exercise bike yourself.
Bike maintenance/repairs
See the workshop fitness services and recommended prices
User Guide & Statement of Conformity
Need the user guide ? Click on download
Need the statement of conformity ? Click on download
Our commitments
Domyos guarantees this product under normal conditions of use for five years for the structure and two years for other parts and labour from the date of purchase shown on the receipt.