E-CONNECTED

E-CONNECTED

MY ACCOUNT

HOW DO I SET UP AN ACCOUNT?
I'VE ALREADY CREATED AN ACCOUNT TO ACCESS DECATHLON COACH, DO I NEED TO CREATE A NEW ACCOUNT FOR THE E-CONNECTED APPLICATION?
I'VE ALREADY CREATED AN ACCOUNT FOR LIVE ACCESS, DO I NEED TO CREATE A NEW ACCOUNT FOR THE E-CONNECTED APPLICATION?
I CAN'T ACCESS MY ACCOUNT
CAN I CREATE MULTIPLE USER ACCOUNTS ON THE SAME APPLICATION?
HOW TO CONNECT YOUR DOMYOS EQUIPMENT TO YOUR TABLET/SMARTPHONE?

APPLICATION & DEVICE PROBLEMS

WITH WHICH SMARTPHONES OR TABLETS CAN I USE THE APP?
MY TABLET OR SMARTPHONE HAS THE RIGHT VERSION OF ANDROID AND BLUETOOTH LOW ENERGY BUT THE APP DOESN'T WORK
I CAN'T CONNECT MY SMARTPHONE OR TABLET TO THE CONSOLE OF MY BIKE
CAN I CHROMECAST THE APPLICATION ON MY TV?
HOW CAN I VIEW MY PERFORMANCES?
WHAT DO THE CURVES CORRESPOND TO DURING MY TRAINING?
CAN I CONNECT DIFFERENT DEVICES BY BLUETOOTH VIA MY PHONE AT THE SAME TIME?
CAN YOU USE THE APP IN THE BACKGROUNG?
THE APP AND MY PHONE ARE NOT IN THE SAME LANGUAGE!
WHAT DO THE VARIOUS ICONS MEAN IN THE STATISTICS AND AT THE END OF MY SESSION?

OUR ENGAGEMENTS

DOMYOS guarantees this product under normal use conditions, 5 years for the structure, 2 for other parts and labour as from date of purchase, as shown on receipt.