Assembling and setting up
Thank you for purchasing a Domyos product. To help you get your equipment up and running, click on the video to see the different set-up steps.
Ref: 8640779
DOMYOS EB 520
2021
Use: regular, up to 5 hours per week.
Flywheel weight: 6 kg.
Resistance: magnetic.
Maximum user weight: 130 kg.
User height: 1.50 m to 2 m
Composition:
Frame: 100% steel
Foam: 100% nitrile butadiene rubber
Protective cover: 100% polyvinyl chloride
Screws: 100% steel
WEIGHT AND SIZE
Product: L98 x W63 x H164 cm / 40 kg
Box: L30 x W102 x H70 cm
Total weight (box + bike) 44 Kg
Mounting the saddle
Issue with the console
The console isn't lighting up or is pausing after a few seconds
If the console isn't turning on or is pausing after a few seconds, you should be able to resolve the problem with a few easy checks:
1. Your bike is self-powered. When using it for the first time, you'll have to pedal to create electricity to turn the console on and charge the battery. The battery then supplies power when you're not pedalling.
2. Check the condition of the cables and connections to your product behind the console and under the stem.
This involves checking that:
- the connectors are fully attached,
- the cables are not crushed / stripped or cut,
- the pins on the connectors are properly aligned.
The video below shows what to do. The bike shown is not a DOMYOS EB 520, but the action is the same.
3. If those checks don't solve your problem, check that there is a blue light behind the console above the connector, and make a service request further down on this page.
You have a randomly occurring e2 error code or an e3 error code, or the resistance doesn't vary
If you have a randomly occurring E2 error code / an E3 error code, or the resistance doesn't vary, check the condition of the cables and connections to your device behind the console and under the stem.
This involves checking that:
- the connectors are fully attached,
- the cables are not crushed / stripped or cut,
- the pins on the connectors are properly aligned.
The video below shows what to do. The bike shown is not a DOMYOS EB 520, but the action is the same.
If these checks do not solve the problem, please scroll down to request support.
The console is not displaying the right speed or unit of measure
This is a console configuration problem.
If your console is not displaying the right speed: Check that the switch on the back of the console is set to the right type of equipment:
- VM = exercise bike.
- VE = cross trainer.
- RO = rowing machine.
Then push the button to the left of the switch to restart the console.
If your console isn't displaying the right unit of measurement:
1. If your console is on, push QUIT to turn it off.
2. Hold down OK for a few seconds to display the unit of measurement.
3. Choose the correct unit: press + or - to select either km for kilometres/hour or mi for miles/hour.
4. Press OK to confirm your choice.
The bike makes a noise
I hear squeaking when using my bike
Check that the visible screws and adjustment wheels are tight enough.
If the screws are not tight enough, parts could move and make noise.
You also may want to check the stability of your bike.
I hear a clicking noise each time the pedal turns
It is possible that the screws on the pedal and crank are not properly threaded or placed.
To solve the problem, loosen the pedals by two turns, then re-tighten them very hard.
The product is not stable
Are the screws on your bike nice and tight?
1. Tighten all visible screws.
2. Re-tighten the adjustment wheels.
Are the feet correctly adjusted?
Turn the adjustment wheels on the rear foot until the bike is stable.
Parts diagram
Service request
If your problem isn't solved or you've discovered something out of the ordinary during your checks, please make a service request and list the checks you've already done. Our team of technicians will get back to you as soon as possible. Feel free to include details of your request and attach photos or a video of your problem (under 20 MB). This will make it easier to diagnose the problem.
Servicing your product
It takes care of you, so you should do the same for it. Regular maintenance is necessary to preserve the performance of your equipment and extend its service life.
Maintenance instructions
1. Wipe any perspiration off your product after each workout.
2. Clean with a soft cloth (dampen with water) after each use.
3. Regularly check the stability of your bike as well as the tightness of the screws according to the user guide.
Storage tips
Do not leave in a damp place or outdoors.
Use restrictions
For home use only.
Maximum user weight: 130 kg.
Battery
Technical details:
- capacity: 1300 mAh,
- rechargeable battery: NiMH,
- certification: IEC 62133.
Storage:
- between -20°C and 35°C,
- needs to be charged at least 20 min every 4 months,
- if you will not be using the product for more than 4 months, remove the battery.
Repairing your product
Want to repair your product yourself but not sure how? Here, you can find all the repair videos for your device.
Replacing the housings
Replacing the cranks
Replacing the stem
Replacing the top console cable
Replacing the low console cable
Replacing the power cord
Replacing the speed sensor
REPLACING THE CONTROL BOARD
Replacing the battery unit
Replacing the belt
Replacing the bottom bracket and bearings
Replacing the flywheel
Ordering available spare parts
Do you need parts for your bike?
Bike maintenance / repairs
See the workshop fitness services and recommended prices
Instructions, compliance
Our commitments
Domyos guarantees this product under normal conditions of use for five years for the structure and two years for other parts and labour from the date of purchase shown on the receipt.