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Designed for everyday cycling in town ... and enjoying it!

The fun of city biking with the comfort of a Dutch-style bike (upright back, ergonomic grips, saddle designed for comfortable sitting and wide tyres).

First use

What are the first things to adjust before your first ride?

Before setting off on your first ride on your new bike, it's imperative that it is properly adjusted (if it was not already adjusted in the store), and the tyres are fully inflated (see the section below). To do so, you need a number 6 Allen wrench.


Carefully follow the video below: 

How to use the dynamo correctly

To use the dynamo without damaging your tyre, follow the recommendations shown in the video below:

The right tyre pressure for your bike

The ideal recommended pressure is 3.5 bars.


IMPORTANT: Inflating your tyres to at least that pressure ensures better puncture-resistance and a good balance between comfort and performance.


Have a problem?

Your braking is not powerful enough

Braking quality is impacted by a number of factors.

Poor quality braking may manifest itself by a noise when braking, or the brake levers feeling slack or soft when pressed.

To remedy this problem, follow the steps below:


1- Check the orientation of the brake pads


They should follow the shape of the rim without touching the tyre, and ideally be placed 1 mm from the rim with an additional gap of 0.5 mm at the back of the pad (so that the pads are not exactly parallel to the rim, as this is what causes noise)


2- Adjust your brakes as shown in the video below


3- Replace the brake pads if they are worn out


Depending on how often you use your bike, you may need to replace your brake pads more or less frequently.

They have ridges that allow them to effectively get rid of water. If the ridges are no longer there, or have visibly worn down, it's time to change your brake pads!!

The wheel makes noise

If the front wheel is making noise, it could be that:


1- The brake pads are touching the rim

See the section "Your braking is not powerful enough" for how to properly adjust your brake pads


2- The mudguard is touching the tyre (see video below)



If the noise is coming from the back wheel, it could be that:


1- The brake pads are touching the rim

See the section "Your braking is not powerful enough" for how to properly adjust your brake pads

NOTE: Before making the adjustment, make sure that the wheel is properly aligned. To do this, use a #15 wrench to loosen the bolt holding the back wheel and re-center the wheel within the frame.


2- The mudguard is touching the tyre (see video below)


If the noise persists, please visit a Decathlon store near you for an in-depth diagnostics.

Your gears are not shifting properly

If your gears are not shifting properly, this may be due to several factors:


1- Have you taken your bike in for its first free checkup?


When you purchase a bike at Decathlon, you get a free checkup during the first 6 months after your purchase, which includes, among other adjustments, checking that gears shift properly. Don't forget to use it!


2- Your drive train cable and/or housing is worn out or old


You'll need to replace the cable and/or housing if they are damaged, as shown in the video below, or have this done in the workshop of your nearest store.


3- The derailleur itself needs to be adjusted


Use high and low stop screws to adjust your gear shifter, especially if your chain tends to jump off the rear cogs. If this adjustment still does not work, contact your nearest DECATHLON workshop for a more in-depth diagnostic.

The lights don't work

If your lights are not working, there may be several different reasons:


1 - Check that the dynamo is correctly positioned against your tyre


2- Check that the dynamo is plugged in


3- Watch the video below to check the electrical connections (knowing that if one light does not work, both will short circuit)


4- If that does not work, contact customer support or your nearest DECATHLON store

User guide and software app

You can find parts for your elops 100 - high frame 


Haven't been able to fix your problem or find what you need?

Please contact one of our technicians who will be happy to help