DECATHLON SUPPORT SITE 120E E-BIKE

Ref: 8560548

ELOPS 120E E-BIKE - BLACK

Ref. 8560548

This fully equipped e-bike (pannier rack, mudguard, built-in lights, etc.) is designed for short journeys around town.

This e-bike helps you reach your destination faster, without working up a sweat or running late!

FIRST USE

SETTING UP YOUR E-BIKE

WHAT PRESSURE SHOULD YOUR TYRES BE INFLATED TO?
HOW OFTEN DO YOU NEED TO RECHARGE YOUR BATTERY?
DO YOU NEED TO PEDAL FOR THE ELECTRICAL ASSISTANCE TO START?
CAN YOU RIDE WHEN IT'S RAINING? ARE THE COMPONENTS WATERTIGHT?
WHAT SHOULD YOU DO IF YOU HAVE A PROBLEM WITH YOUR ELECTRIC BIKE?
WHAT HAPPENS IF YOU FORGET TO TURN YOUR BIKE OFF?
WHAT IS THE RANGE OF THE BATTERY?
WHAT IS WALK MODE?

DISCOVER HOW TO PROPERLY LOOK AFTER YOUR 120E ELECTRIC BIKE'S BATTERY

HOW OFTEN DO YOU NEED TO RECHARGE YOUR BATTERY?
HOW SHOULD YOU STORE YOUR BATTERY?
SHOULD YOU WAIT UNTIL YOUR BATTERY IS COMPLETELY FLAT BEFORE CHARGING IT?
DOES THE BATTERY CHARGE WHILE CYCLING?
CAN YOU RIDE WHEN YOUR BATTERY IS FLAT?
CAN YOU LEAVE YOUR CHARGER CONNECTED TO THE BATTERY EVEN AFTER IT'S FINISHED CHARGING?
WHAT SHOULD YOU DO IF YOUR BATTERY WEARS OUT?
WHAT IS THE LIFETIME OF YOUR BATTERY?
WHAT IS THE RANGE OF THE BATTERY?
WHAT IS STANDBY MODE ON YOUR BATTERY?
HOW LONG CAN YOU STORE YOUR BATTERY BEFORE YOU NEED TO RECHARGE IT?
WHERE TO BUY A SECOND BATTERY
CAN YOU RIDE WHEN IT'S RAINING? ARE THE COMPONENTS WATERTIGHT?

MAINTAINING YOUR BIKE

Regular maintenance is important if you want to keep your bike working efficiently for as long as possible, so we've put together some maintenance tips to help you.

 

1. Before each ride, make sure your tyres are inflated to between 3.5 and 5 bars.

2. Lubricate your chain (part of the drivetrain) every month. 

3. Charge the battery fully at least once every 3 months.

4. If you're not going to be using it for a long time, switch the battery to standby mode.

5. Store your battery in a cool, dry place out of sunlight.

6. Clean your bike using a bike-specific detergent. Do not use a pressure washer or dish-washing products. If you live near the sea, we recommend cleaning your bike every month.

 

GOT A PROBLEM?

YOUR ELECTRICAL ASSISTANCE IS VERY JERKY
YOUR ELECTRICAL ASSISTANCE IS STRUGGLING
YOUR ELECTRICAL ASSISTANCE WON'T ACTIVATE OR CUTS OUT
YOUR BATTERY LIFE IS LOW OR HAS GONE DOWN
THE BATTERY CHARGE LEVEL ON THE CONSOLE IS INCORRECT
YOUR ELECTRICAL ASSISTANCE DOESN'T STOP WHEN BRAKING
YOUR KEY / LOCK IS LOST OR BROKEN
THE BRAKES AREN'T WORKING

THERE'S A PROBLEM WITH THE LED SCREEN

YOUR CONTROL SCREEN WON'T SWITCH ON
AN LED IS FLASHING ON THE SCREEN - ERROR CODE
THE BATTERY CHARGE LEVEL ON THE CONSOLE IS INCORRECT

THERE'S A PROBLEM WITH YOUR BATTERY

YOUR BATTERY WON'T CHARGE
YOUR BATTERY LIFE IS LOW OR HAS GONE DOWN
YOUR BIKE IS NEW AND YOUR BATTERY WON'T TURN ON
THERE'S A FLASHING LED ON YOUR BATTERY OR NO LED
THE BATTERY CHARGE LEVEL ON THE CONSOLE IS INCORRECT

Spare parts

You can find spare parts for your ELOPS 120 E LOW FRAME at our Decathlon workshops and on our website.

HAVEN'T BEEN ABLE TO FIX YOUR PROBLEM OR FIND WHAT YOU NEED?

Please contact one of our technicians who will be happy to help

ELOPS 120E E-BIKE
ELOPS 120E E-BIKE

Our commitments

Lifetime warranty for the frame and fork.~Two-year warranty on the frame's normal wearing parts.