E-ENERGY CROSS-TRAINER

Ref: 8379379

ELOPS 500E ELECTRIC BIKE - BLACK

Our team of passionate cycling fans has designed this electrical-assistance bike for your rides around town. Boost your journeys and bike rides with electrical assistance. Introducing a comfortable, affordable bike with a battery range of up to 45 km. Ride easily thanks to the rechargeable battery and the simple controls, and stay safe with the built-in lights.

FIRST USE

CAN YOU RIDE WHEN IT'S RAINING? ARE THE COMPONENTS WATERTIGHT?
WHICH CHILD SEAT IS COMPATIBLE WITH YOUR BIKE?
WHAT IS STANDBY MODE ON YOUR BATTERY?
WHAT PRESSURE SHOULD YOUR TYRES BE INFLATED TO?
WHICH BIKE COMPUTER IS COMPATIBLE WITH THE ELOPS 500E?
WHAT IS THE RANGE OF THE BATTERY?
CAN YOU LEAVE YOUR CHARGER CONNECTED TO THE BATTERY EVEN AFTER IT'S FINISHED CHARGING?
WHICH CYCLE CARRIER CAN HOLD YOUR ELECTRIC BIKE?
WHAT IS THE LIFETIME OF YOUR BATTERY?
WHAT HAPPENS IF YOU FORGET TO TURN YOUR BIKE OFF?
SHOULD YOU WAIT UNTIL YOUR BATTERY IS COMPLETELY FLAT BEFORE CHARGING IT?
CAN YOU RIDE WHEN YOUR BATTERY IS FLAT?
HOW SHOULD YOU STORE YOUR BATTERY?
HOW OFTEN DO YOU NEED TO RECHARGE YOUR BATTERY?
DO YOU NEED TO PEDAL FOR THE ELECTRICAL ASSISTANCE TO START?
WHAT IS WALK MODE?
WHAT SHOULD YOU DO IF YOU HAVE A PROBLEM WITH YOUR ELECTRIC BIKE?
WHERE TO BUY A SECOND BATTERY
DOES THE BATTERY CHARGE WHILE CYCLING?
HOW LONG CAN YOU STORE YOUR BATTERY BEFORE YOU NEED TO RECHARGE IT?
WHAT SHOULD YOU DO IF YOUR BATTERY WEARS OUT?

GOT A PROBLEM?

YOUR BIKE IS NEW AND YOUR BATTERY WON'T TURN ON
YOUR ELECTRICAL ASSISTANCE IS VERY JERKY
ONE OR MORE LEDS ARE FLASHING ON THE CONTROL SCREEN
YOUR ELECTRICAL ASSISTANCE IS STRUGGLING
YOUR BATTERY LIFE IS LOW OR HAS GONE DOWN
THERE'S A FLASHING LED ON YOUR BATTERY OR NO LED
YOUR ELECTRICAL ASSISTANCE WON'T ACTIVATE OR CUTS OUT
THE CHARGE LEVEL SHOWN ON THE SCREEN ISN'T RIGHT
YOUR BATTERY WON'T CHARGE
YOUR KEY / LOCK IS LOST OR BROKEN
THE BRAKES AREN'T WORKING
YOUR ELECTRICAL ASSISTANCE DOESN'T STOP WHEN BRAKING
YOUR CONTROL SCREEN WON'T SWITCH ON

PRODUCT MAINTENANCE

Regular maintenance is important if you want to keep your bike working efficiently for as long as possible, so we've put together some maintenance tips to help you.

1. Before each ride, make sure your tyres are inflated to between 3.5 and 5 bars.

2. Charge the battery fully at least once every 3 months.

3. If you're not going to be using it for a long time, switch the battery to standby mode.

4. Store the battery in a dry place, at a moderate temperature, and out of the sun.

Spare parts

You can find spare parts for your ELOPS 500 E LOW-STEP at our Decathlon workshops and on our website.  

HAVEN'T BEEN ABLE TO FIX YOUR PROBLEM OR FIND WHAT YOU NEED?

Please contact one of our technicians who will be happy to help

ELOPS 500E (2017) ELECTRIC BIKE
ELOPS 500E (2017) ELECTRIC BIKE

Our commitments

BTWIN offers a lifetime warranty on the frame, fork, handlebar and stem subject to the bike being used under normal conditions. All other components (battery, electrical components, and mechanical components excluding wearing parts) and labour come with a 2-year warranty from the purchase date.