Problems
Is your equipment properly set up but you're still having an issue when using it? See all our FAQs here.
REF: 8490316
ES 300
2018
In stores: 2018 Designed for safely exercising and having fun! Good for psychomotor development in kids aged 6 and up. Not recommended for kids under 3. Three metres of safe jumping fun! It comes with a protective net.
Use recommendations
Never leave your trampoline set up during poor weather, which could invalidate the warranty (wind, snow).
You cannot close the net
1. Fasten the zip on your net.
2. Position your net on the jumping surface so that the zip fastening is centred between two poles.
3. Take the cord on the opposite side by its rigid red tip and tie a knot at the triangle underneath the zip fastening (centred between two poles).
4. Thread the cord into the net's hole and then directly into the metal triangle at the spring.
You cannot position the screws
1. Assembly problem:
=> Refer to the assembly video above.
2. Don't hesitate to force the screws:
=>The screws are self-drilling screws that must slightly drill into the metal for a better hold.
You have a problem with your trampoline
1. The tubes don't fit together:
=> Assembly must be finished in order for the entire frame to be completed.
2. You cannot finish the assembly:
=> Click on "request assistance".
3. One of the frame tubes is bent:
=>All spare parts can be ordered via our website or from your local Decathlon store.
The cords seem too short
1. Fasten the zip on your net.
2. Position your net on the jumping surface so that the zip fastening is centred between two poles.
3. Take the cord on the opposite side by its rigid red tip and tie a knot at the triangle underneath the zip fastening (centred between two poles).
4. Thread the cord into the net's hole and then directly into the metal triangle at the spring.
The tubes don't fit together
1. Assembly problem:
=> Refer to the assembly video above.
2. You cannot finish the assembly:
=> Click on "request assistance".
You weren't able to fix your issue or didn't find the answer you needed?
GET IN TOUCH WITH OUR TECHNICIANS.
Servicing your product
It takes care of you, so you should do the same for it. Regular maintenance is necessary to preserve the performance of your equipment and extend its service life.
Tips for prolonging the lifespan of your trampoline
If repetitive jumping and UV rays have damaged your DOMYOS ESSENTIAL trampoline, rest assured that you can restore it to its original condition. All spare parts are available on our website.
Maintenance and storage tips
In winter, protect your trampoline from bad weather and ideally store it indoors. Remember to remove your trampoline's net and feet as soon as strong winds are forecast in your area.
Cleaning tips
Clean the protective foam with clean water and mild soap. Do not use abrasive products or high pressure water.
Instructions
Composition
Composition:
Frame: 100% Steel
Main material: 100% Polypropylene
Wadding: 100.0% Polyvinyl chloride
Use restrictions:
Only one person at a time jumping on the trampoline.
Our engagements
DOMYOS guarantees this product under normal use conditions, 5 years for the structure, 2 for other parts and labour as from date of purchase, as shown on receipt.