Decathlon camp: the app that you take along with you everywhere
Download the Decathlon Camp app as soon as possible and find all the tutorial videos on how to pitch and strike your tent.
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The VAN 500 roof top tent is a major innovation that will allow you to camp anywhere and in all circumstances by placing it on your van.
If you have a question or encounter a problem with your product, we are here to help!
Download the Decathlon Camp app as soon as possible and find all the tutorial videos on how to pitch and strike your tent.
To avoid unpleasant surprises when pitching your tent, it is good to carry out some checks before leaving home for peace of mind.
- Remove your tent from its cover to air it and reduce bad odours, and clean it if necessary (see our care advice below).
- Check the condition of your equipment: make sure that the mattress is not pierced, that a slat is not broken, that you are not missing any attachments…
- Examine the fabric to check that there are no holes
- Check the condition of the zips to make sure that they are working properly.
All our tents are tested in a laboratory to validate their waterproofness: a first test is carried out for 3 hours under 200 L of water per hour and per square met. The second test is carried out in real conditions by our experts.
As far as wind resistance is concerned, our tents are also tested in a wind tunnel on a turntable.
To see the specific characteristics of your tent model, please consult the product sheets available on the Decathlon website.
Recurring rain throughout the day, hot air that persists when the outside temperature drops, body heat… these are factors that can create condensation inside your tent. To avoid this phenomenon, here's some advice:
- Open the vents of your tent as much as possible, even when it's raining
- Avoid any creases when pitching your tent, as these favour the concentration of water drops
- Do not pitch your tent too close to a water point but rather in a sheltered place where temperature and humidity are regulated.
To remove the condensation already present, gently wipe off the droplets with a cloth and ventilate your tent as much as possible. Open the door until it can dry out.
More freshness and darkness to sleep better! Fresh & Black is a technology patented by Decathlon which allows the sun's rays to reflect and isolate light using specific materials. Therefore, we reduce the feeling of heat in your tent. To make the most of this technology, don't forget to ventilate your tent in the evening!
Cleaning
Do not use any cleaning products to wash your tent, but rather plain or soapy water if necessary. Make sure you rinse it well when you've finished.
Drying
It is important to dry your tent well after cleaning it to avoid traces of mildew.
If you have room at home, assemble it completely, open all the doors so that it dries quicker.
Finally, remember to dry the cover as well.
Storing
Store your tent in a dry place at room temperature. Remember to close the front door to prevent your tent from being too tight when you put it up again.
Restoring the waterproof properties
Several factors can affect the waterproofness level of your tent, such as exposure to the sun, friction inside the cover or even natural wear.
Therefore, we advise you to apply a waterproofing spray on the canvas at least once a year.
Find below all the spare parts and accessories compatible with your roof top tent in order to carry out the various repairs independently. To help you, here is the repair diagram.
Double flysheet 2p fb 500 roof top tent
Van 500 fb 2p roof top tent inflatable bedroom and tube
Mattress
Compatible tarp for van 500 fb 2p roof top tent
Slat for van 500 fresh & black roof top tent
Repair kit
VIDEO REPAIRS
In the following videos, you will find all the explanations you need to carry out the various possible repairs.
A RIP HAS FORMED IN MY FLYSHEET OR MY BEDROOM
You just need to apply a patch or adhesive to fill the hole. We recommend that you apply them on the inside of your flysheet or your bedroom for better adhesion.
Self-adhesive repair patches
Self-adhesive repair tape
You've stopped using your tent and don't know what to do with it? Rather than throwing it away, don't hesitate to resell it second-hand on the Decathlon Second-hand platform! Fill in all the information about your product online. We will therefore offer you the best sales solutions, then you can drop off your product in the store to finalize the procedure.