Using your ICE backpack for the first time
You've just bought your mountaineering backpack. Read our advice on how to use it for the first time.
REF: 8647115
2021
Discover our advice on how to keep your mountaineering backpack in climbing order, whether through maintenance or repair.
You've just bought your mountaineering backpack. Read our advice on how to use it for the first time.
This mountaineering bag has many options:
Your mountaineering backpack is guaranteed for 10 years. This applies in the event of a lack of conformity or hidden defect in the product.
Damage due to use contrary to instructions, abuse, accidents, negligence and normal wear and tear caused by prolonged use beyond the warranty period is not covered, but can be repaired for a reasonable charge.
When storing your bag, make sure it is in a dry place, away from direct light (the sun's rays can accelerate absorption of radiation by the bag).
Double protection of electronic devices (phone, camera, etc.) by placing them in waterproof bags is recommended. Close your bag carefully (main opening and side zip) for good water and snow protection. Regularly check the waterproofness of the bag, especially along the zips and bottom.
Please note: The outer front pocket is not waterproof!
Here are the different steps for washing your backpack:
Solid glycerine soap
Maintenance brush
Water-repellent re-activating spray
Does your bag have a tear or a broken buckle?
We can offer you quick, low-cost solutions to repair it from the comfort of your own home.
If your bag has a slight tear and you don't have any sewing skills or a sewing machine, you can opt for the repair patch. This patch is stuck to the damaged fabric area.
Here are the steps to follow:
Repairing a bag buckle couldn't be easier...
First, you'll need to buy a replacement buckle in the right size. To find out the size you need, take a ruler and measure the width of the strap that passes through the buckle.
Once you've got your buckle, all you have to do is remove the old one and replace it with the new one, using the video tutorial opposite.
To replace your zip slider, simply follow the steps below:
Lost or broken your zip puller?
It's one of the simplest repairs you can make - all you need is a pair of pliers and three minutes to do it.
Watch the video tutorial...
In the image below, you'll find a link to the various spare parts available for your backpack.
Changing the main zip on a bag
You no longer use your backpack and you don't know what to do with it? Instead of throwing it away, don't hesitate to sell it second-hand using our trade-in offer! Enter all the information about your product online. We can offer the best solutions to sell your product, which you can then bring to one of our stores to finalise the procedure.