Ref: 8205974

ON GO'UP 300 Walking

Q: When I'm standing still, my altitude reading fluctuates by a few metres. Is this normal?

A variation in readings of around 10 metres is quite normal for this type of watch. In fact, the altitude reading on an altimeter watch is based on atmospheric pressure. A 0.1 mbar variation in atmospheric pressure corresponds to 10 metres.

Q: Why is the altitude shown on my watch incorrect? How do I calibrate the altitude on my watch?

The altitude on an altimeter watch is based on atmospheric pressure. This means it is sensitive to changes in weather, so you'll need to calibrate your device regularly. To do so, proceed as follows: > starting from the "time" screen, press the MODE button (bottom left) > once in ALTI mode (altitude is displayed), hold the SETTINGS button (top left) down for 3 seconds > the altitude will start flashing > Adjust to the altitude of your current location (obtained from map or elevation marker) by pressing the buttons on the top right (+) or top left (-) > once you've set the altitude, exit the menu by pressing the SETTINGS button (top left)

Q: Can I calibrate my device once it's started recording?

You can calibrate your product while your session is recording. To do so, proceed as follows: > starting from ALTI mode (altitude is shown on display), hold down the SETTINGS button (top right) for 3 seconds > the altitude will start to flash > adjust to the altitude of your current location (obtained from a map or elevation marker) by pressing the buttons on the top right (+) or bottom right (-) > once you've set the altitude, exit the menu by pressing the SETTINGS button (top left)

Q: What is the battery life of my watch?

Battery life is heavily dependent on product use (use of lighting, stopwatch, alarm etc.). The battery life, for this type of watch, under normal conditions of use, is approximately 18 months.

Q: How do I save a session?

To save a session, you have to: > starting from the "TIME" screen, press the MODE button (bottom left) > once in ALTI mode (altitude is displayed), press the PLAY/STOP button (top right) > the stopwatch will start > once your session is over, hold the PLAY/STOP button (top right) for 3 seconds). Your session is automatically saved. You can view your session from the "DATA" mode which is accessed by pressing the mode button (bottom left)

Q: My strap is broken, how can I get it repaired?

The strap cannot be repaired. However, it is designed to resist the rigours of sport.

Q: I can't delete saved data. How do I...?

This watch allows you to save your last session. The information stored in the memory, will be automatically deleted once a new session is saved..

Q: Is my product waterproof?

This product is waterproof to 5 ATM (50 metres), in other words, it is suitable for swimming. However, we recommend that you avoid pressing buttons when underwater as this may compromise its water resistance.

Q: What is the operating temperature range of my ONgo UP 300 watch?

The ONgo Up 300 watch is designed to operate at temperatures of between -10°C and +60°C. The liquid crystals in all the LCD screens start to solidify at below -10°C. This is reflected in a slower response time and reduced screen contrast. The lower the temperature, the more pronounced the effect.

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ACCURACY

When I'm standing still, my altitude reading fluctuates by a few metres. Is this normal?

Why is the altitude shown on my watch incorrect? How do I calibrate the altitude on my watch?

Can I calibrate my device once it's started recording?

BATTERY

What is the battery life of my watch?

ANOTHER QUESTION?

How do I save a session?

My strap is broken, how can I get it repaired?

I can't delete saved data. How do I...?

Is my product waterproof?

What is the operating temperature range of my ONgo UP 300 watch?

I MAINTAIN MY WATCH

- Cleaning the watch :
In order to keep your watch glass clean, it is advisable to clean it with a damp cloth.

You can also clean the charging connector with a dry toothbrush.

TROUBLESHOOTING

Here you will find the troubleshooting sheet for the ON GO'UP 300 WALKING.
By following the steps in this sheet, you can check if there is a possible problem with your product. If necessary, you will find in the "I REPAIR" section the tutorials indicated for the repair. You can also come to the workshops of your DECATHLON store.

Link to download the watch troubleshooting sheet (coming soon).

I REPAIR MY WATCH

The following repairs can be carried out on this product :

End of product life

SPARE PARTS

No spare parts currently available for the ON GO'UP 300 WALKING.

WORKSHOP SERVICES

No workshop services currently available for the ON GO'UP 300 WALKING.

USED RESALE

Coming soon

ON GO'UP 300 Walking

ACCURACY

BATTERY

ANOTHER QUESTION?

I MAINTAIN MY WATCH

TROUBLESHOOTING

I REPAIR MY WATCH

SPARE PARTS

WORKSHOP SERVICES

USED RESALE

USER GUIDES

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Customer Service

OUR SERVICES AND COMMITMENT