Support by Sport
Spare Parts by Equipment
- Cleaning the watch :
In order to keep your watch glass clean, it is advisable to clean it with a damp cloth.
In order to optimize the performance of the heart sensor, it is also advisable to clean it regularly with a damp cloth.
You can also clean the charging connector with a dry toothbrush
- Charging the watch :
You can charge your watch using the USB cable that came with your watch on a computer or any USB power outlet.
Here you will find the troubleshooting sheet for the ONMILES 500.
By following the steps in this sheet, you can check if there is a possible problem with your product. If necessary, you will find in the "I REPAIR" section the tutorials indicated for the repair. You can also come to the workshops of your DECATHLON store.
Link to download the watch troubleshooting sheet (coming soon).
The following repairs can be carried out on this product :
Here is the list of spare parts for the ONMILES 500 :
- HEART RATE MONITOR BELT :
Reference : 8334795
- CR2032 BATTERY :
Reference : 5867205
- HEART RATE SENSOR BELT :
Reference : 8334124
You can order spare parts (depending on availability) on our website decathlon.co.uk by clicking on one of the buttons below or contact the after-sales service team at your usual DECATHLON store.
You want to entrust us with your product for repair. Here is the list of services offered by our workshops :
(No workshop service for the ONMILES 500).