Find out how to start using your product by checking out our instructional videos
You can reset your pedometer by pressing the central button for 1.5 seconds.
To obtain accurate walking data, it's important to wear your pedometer correctly. Wear the pedometer to the side of your belt or waistband. Wearing your pedometer in any other position will give incorrect readings.
You don't need to switch off your pedometer. Indeed, it goes into sleep mode after 30 minutes of inactivity. It 'wakes up' automatically as soon as you start walking or when you press one of the buttons.
Your pedometer is designed for normal walking and brisk walking. The technologies used to measure the number of paces is not designed for running or walking on slopes. This will therefore result in inaccurate readings.
Inaccurate readings on your pedometer may be caused by several factors':
- poor positioning of your pedometer
- use for a discipline other than walking or fitness walking, e.g. running, hiking, etc.
To find out more about correcting these problems, check out the instructions.
- Cleaning the product :
In order to keep your glass clean, it is advisable to clean it with a damp cloth.
Here you will find the troubleshooting sheet for the product.
By following the steps in this sheet, you can check if there is a possible problem with your product. If necessary, you will find in the "I REPAIR" section the tutorials indicated for the repair. You can also come to the workshops of your DECATHLON store.
Link to download the product troubleshooting sheet (coming soon).
The following repairs can be carried out on this product :
If your product cannot be repaired, return it to a WEEE collection point or any DECATHLON store to optimize recycling.
Here is the spare parts list for the product :
(no spare parts currently available)
You want to entrust us with your product for repair. Here is the list of services offered by our workshops :
(no workshop services currently available)