ORIGINAL 900E ELECTRIC BIKE

Your bike is compatible with the THULE Europower bike rack available in Decathlon stores.

This bike rack can hold up to two electric bikes.

No. Lithium-ion batteries have no memory effect and can therefore be charged at any time.

 

We recommend charging your battery regularly to keep it working well.

Click on the YOU'VE GOT A PROBLEM tab and you'll find an FAQ where you can get solutions to any difficulties you may be having with your electric bike.

 

Alternatively you could email one of our specialist technicians who will answer your questions and help you resolve any problems. To do so, please use this form.

 

You can also visit one of our Decathlon workshops where our cycling experts will take a look at your bike.

Yes, the ORIGINAL 900E is an electrically assisted bike.

 

This assistance is only triggered when the user pedals (a motorised system that involves no pedalling is considered to be a moped, with usage restrictions and much stricter safety rules).

 

A pedalling sensor near the chainset transmits the information to the bike's on-board computer, which triggers the motor.

 

The bike's electric motor cuts out instantly when you brake or stop pedalling.

Turning the pedals again will restart the motor so that you will benefit from the bike's electrical assistance once again.

The battery is equipped with a standby mode that enables it to be stored without being charged regularly.

Once set to standby mode, the battery can then be safely stored for up to 1 year without charging or affecting the capacity.

 

 

A battery stored without being set to standby mode needs to be charged at least every 3 months to prevent the battery capacity deteriorating.

It's an electrical assistance bike. That means it's entirely possible to ride without this assistance.

 

Of course, the extra weight of the motor system will make cycling a little harder.

Your electric bike's battery life depends on numerous factors:

 

> THE BIKE'S LOAD: The battery life will be shorter if the bike is overloaded

 

> THE TYPE OF TERRAIN: The battery life will be shorter going uphill

 

> THE TYRE PRESSURE: The battery life will be better with tyres inflated to between 3.5 and 5 bars.

 

> THE OUTSIDE TEMPERATURE: The battery life will be shorter when it's cold outside

 

> THE ASSISTANCE MODE USED: It is advisable to reduce the power assistance mode when the battery charge is low

 

> PEDALLING CADENCE: The harder you pedal, the further you'll go.

 

> FOLLOWING THE BATTERY CHARGE AND STORAGE CONDITIONS

 

The ORIGINAL 900E has an average range (in Mode 2) of 50km. Follow best practices to ensure your electric bike achieves its full range.

The bike turns off automatically after a few minutes if it isn't being used.

Your battery comes with a two-year guarantee.

You should store your battery somewhere cool (between 10°C and 25°C) and dry, out of direct sunlight.

To avoid deep discharge, which may cause it to malfunction, do not store the battery when empty (1 flashing LED).

 

You should charge the battery (even if it's not being used) at least once every three months to prevent deep discharge and loss of the battery's capacity. 

If you are storing the battery for a long time (more than three months without use), you should put it on standby to make it easier to store and avoid having to charge it regularly.

 

 

If you are storing the battery for a long time (more than three months without use), you should put it on standby.

Having the right tyre pressure is particularly important on an electric bike, The wheels have a lot of weight on them because of the combination of the motor and bike.

To reduce the risk of suffering a puncture and to increase your range, you should inflate your tyres to a pressure of between 3 and 4 bar.

 

Always check the tyre pressure before you take your bike out.

No, it doesn't have a dynamo. Some systems let you charge the battery as you ride or brake, but this doesn't generate much power. You'd have to ride several dozen kilometres to generate 1 km of additional power.

When your battery wears out, take it to your local Decathlon store, which will send it to a specialist recycling facility.

Standby mode enables the battery to be stored for a long period (1 year maximum) without recharging or reducing the battery capacity.

 

To switch the battery to standby mode, hold the battery button for 10 seconds until the battery's LEDs turn off. 

 

Charge the battery with its charger to wake it back up.

No, the Original 900E is a "full suspension" bike with a telescopic fork at the front and a spring fitted on the frame, beneath the saddle.

The central suspension does not allow for the fitting of a child seat, which could greatly alter the use of the bike.

Walk mode is an electrical assistance mode that helps you move your bike when you are walking alongside it. This can come in very handy in certain situations, such as getting out of an underground garage, etc.

 

 

Walk mode allows you to push your bike along effortlessly.

 

 

To activate this mode, switch the control screen on by holding down the On/Off button. Then hold the "+" button down. Be careful: the bike will begin to move at a constant speed of 6km/h.

Do not use this mode whilst on the bike. as this may damage the motor.

You can buy a new battery from your local Decathlon workshop.

 

Contact your workshop to find out if they have the part you need in stock and how long it will take to arrive.

It takes six and a half hours for a completely empty battery to fully recharge.

The battery is designed to be used when it's raining but it shouldn't be submerged in water or washed with a pressure washer.

 

The same is true for the display and the other components and electrical cables.

Nevertheless, we recommend sheltering your bike as much as possible when you're not riding it.

Yes, the charger is designed to be connected round the clock.

 

When the battery is fully charged, the charger stops charging but stays connected to the power.

The electrical assistance kicks in after several turns of the pedal and needs assistance mode to be activated.

If your electrical assistance still isn't turning on, follow these steps:

 

1. Check that the battery is well charged

> Press the battery button

> Check that at least one LED is turning on

> If one of the LEDs is blinking, recharge the battery by connecting it to its charger and a socket

 

 2. Check that the battery is clean, properly attached and locked in place

 

> Check that the battery's connectors and holder are clean and in good condition.

> The battery should be pushed all the way into its holder

When you push it in, it will click to indicate that it is correctly in place.

Lock the battery and remove the key.

 

 

3. Check all of the bike's connectors: brakes, motor, console, pedalling sensor, controller (controller = central processing unit of the electrical kit. It is located just behind the battery, on the pannier rack)

 

To access the connectors at the front of the bike (brakes and console), you'll need to open the neoprene covers protecting the electrical cables.

Disconnect each pair of connectors and check that they are clean and the condition of each pin before putting the connectors back in place.

To do this, position each male and female connector opposite each other, making sure to align the indicator arrows, before pushing them back in as far as they will go (they should not be loose and the colours of the connectors should not be visible).

 

Do the same for the connectors on the motor and the three other pairs of connectors behind the saddle.

 

4. Test the in electrical assistance

> Turn on the screen by holding down the On/Off button

> Get on your bike and pedal (you'll need to turn the pedals several times to trigger the electrical assistance).

 

If the problem persists, submit a support request or visit a Decathlon workshop.

The lock can be replaced at your local  Decathlon workshop.A new lock will be fitted and you will be given a new pair of keys.

 

Contact your Decathlon workshop to find out if they have one in stock and how long it will take to arrive.

The electrical assistance should automatically cut out when one of the brake levers is squeezed.

If this doesn't happen, check that the connectors on both brake levers are in good condition and properly connected.

 

 

> Open the two neoprene cable covers at the front of the bike to reveal the brake connectors, which are yellow.

 

> Unplug the two pairs of connectors.

 

> Check the condition of each connector and check they are clean.

 

> Put the connectors back in place. To do this, position each male and female connector opposite each other, making sure to align the indicator arrows, before pushing them back in as far as they will go (they should not be loose and the yellow of the connectors should not be visible).

 

 

 

If the problem persists, submit a support request or visit a Decathlon workshop.

1. Check the tyre pressure

 

> The tyre pressure determines how efficiently your electrical assistance works. Before each ride, make sure your tyres are inflated to between 3 and 4 bars.

 

 

2. Make sure you don't overload your bike

1. Check that the battery is well charged

If the battery is almost empty, it may cause a jerky feeling before it goes completely flat.

 

> Press the battery button

> Check that at least one LED lights up

> If none of the LEDs light up or the first or second LEDs are flashing, recharge the battery

 

 

2. Check that the battery is clean, properly attached and locked in place

 

> Check that the battery's connectors and holder are clean and in good condition.

 

> The battery should be pushed all the way into its holder

When you push it in, it will click to indicate that it is correctly in place.

 

Lock the battery and remove the key.

 

3. Check the connectors on the pedalling sensor

 

> Locate the pedalling sensor cable, which is connected to the controller behind the saddle. It is the thinnest of the cables.

 

> Disconnect the pedalling sensor connectors and check that they are in good condition and that none of the pins are bent. Push the connectors back in as far as they will go, making sure first of all to align the little indicator arrows, which must be facing each other.

 

 

4. Check that the sensor can detect the magnets properly.

 

> Use a damp cloth to clean the magnetic disc fixed to the back of the chainset.

Deposits of dust and gritting salt can build up on the magnets and prevent the electrical assistance system from working properly.

 

 

Your ELOPS 500 electric bike asks a lot of your brake pads.

 

The bike's weight, its average speed, which is much higher than a conventional bike, and its everyday use in all weathers can all combine to make the pads wear out pretty quickly.

To guarantee your safety, the quality of braking and the lifespan of your rims, you should change the pads as soon as you can feel that they are beginning to wear: less responsive braking, bothersome noises and black marks on the rims, etc.

 

There are ridges on the brake pads, which enable them to get rid of water effectively. If you cannot see the ridges or they're barely visible, then it's time to change your brake pads.

To find out how to change them yourself, head to the "Maintaining your bike" section and watch our tutorial video.

 

You'll find brake pads on sale in the ""Spare parts""section.

Alternatively, you can head to your nearest Decathlon workshop and have them changed there.

1. Check that there isn't any dirt in the way of the connection

Your battery charger's connectors should be clean and there should be no dirt preventing contact between the battery and its connector.

 

2. Check the battery > charger > mains socket connection

> Make sure the charger you are using is the one provided by Decathlon

 

 

> Connect the charger to the battery and a mains socket.

 

Solid orange LED = the battery is charging.

Solid green LED = the battery is charged.

Flashing LED = the battery is not charging properly.

 

It takes six and a half hours for a completely empty battery to fully recharge.

 

If the problem persists, contact us or visit one of our Decathlon workshops.

1. Check that the battery is well charged

> Press the battery button

> Check that at least one LED is turning on

> If one of the LEDs is blinking, recharge the battery by connecting it to its charger and a socket

 

 

2. Check that the battery is clean, properly attached and locked in place

 

> Check that the battery's connectors and holder are clean and in good condition.

> The battery should be pushed all the way into its holder

When you push it in, it will click to indicate that it is correctly in place.

Lock the battery and remove the key.

 

 

3. Check that the cable running from the console to the controller is properly connected (the central unit located on the pannier rack, just behind the battery).

 

> Locate the connectors on the accessory cable (an electrical cable running from the front of the bike and connecting to the controller at the rear of the saddle).

 

> Disconnect the connectors.

 

> Check that each connector is clean and in good condition.

 

> Put the connectors back in place. To do this, position each male and female connector opposite each other and align the indicator arrows before pushing them back in.

 

 

4. Check the connectors on the console

 

> Open the neoprene cover next to the console at the front of the bike to reveal the pair of connectors corresponding to the panel.

 

> Do the same as before to check the console's connections.

 

 

5. Press the ON/OFF button to turn the screen on

 

If the problem persists and the battery still doesn't turn on, submit a support request or visit a Decathlon workshop.

1. Make sure you are using and storing it as recommended

 

Your electric bike's battery life depends on various things:

 

> THE BIKE'S LOAD: The battery life will be shorter if the bike is overloaded

 

> THE TYPE OF TERRAIN: The battery life will be shorter going uphill

 

> THE TYRE PRESSURE: The battery life will be better with tyres that are inflated to between 3.5 and 5 bars.

 

> THE OUTSIDE TEMPERATURE: The battery life will be lower in cold weather (up to 50% less)

 

> THE ASSISTANCE MODE BEING USED: We recommend reducing the assistance when the battery is low.

 

> PEDALLING CADENCE: The harder you pedal, the further you'll go.

 

> FOLLOWING THE BATTERY CHARGE AND STORAGE INSTRUCTIONS

 

The ORIGINAL 900E has an average range (in Mode 2) of 50km. Follow best practices to ensure your electric bike achieves its full range.

 

 

2. An old battery may lose some performance

 

Its battery life will therefore be shorter. Visit your Decathlon workshop to give your battery a check-up.

> 1st LED is flashing: The battery is almost empty and needs to be charged. Plug it into its charger and connect to a mains socket to charge it.

 

> 2nd LED is flashing: The battery is in "undervoltage" protection following incorrect handling or a long period without being charged. Plug it into its charger and a mains socket as soon as possible to recharge it, which will take it out of protection mode

 

> If there is another flashing LED or several flashing LEDs, the battery is faulty. Take your battery to a Decathlon workshop for full testing.

ERROR 06: UNDERVOLTAGE

Charge the battery.

 

ERROR 07: OVERVOLTAGE

The bike's safety system has been activated following overvoltage in the system. Take your bike and battery to a Decathlon workshop for a check-up.

 

ERROR 08: MOTOR PROBLEM

The motor is not working correctly. Take your bike, battery and battery keys to a Decathlon workshop for a check-up.

 

ERROR 09: MOTOR SHORT-CIRCUIT

Check the condition of the motor connectors and make sure they're pushed in properly.

If the problem still persists, head to one of our DECATHLON workshops for a full check-up.

 

ERROR 10: CONTROLLER OVERHEATING

The controller is overheating and needs to cool down. Switch off the electrical assistance and let the bike cool down in a cool place that is out of direct sunlight.

If the problem still persists, head to one of our DECATHLON workshops for a full check-up.

 

ERROR 11: CONTROLLER TEMPERATURE SENSOR MALFUNCTION

The controller is malfunctioning. Take your bike, battery and battery keys to a Decathlon workshop for a check-up.

 

 

ERROR 12: ELECTRICAL SYSTEM IN PROTECTION MODE

Check the condition of all the bike's connectors and make sure they're pushed in properly.

If the problem still persists, head to one of our DECATHLON workshops for a full check-up.

 

ERROR 13: BATTERY TEMPERATURE SENSOR MALFUNCTION

The battery is malfunctioning. Take your bike, battery and battery keys to a Decathlon workshop for a check-up.

 

ERROR 14: MOTOR TEMPERATURE SENSOR MALFUNCTION

Check the condition of the motor's connectors and make sure they're pushed in properly.

If the problem still persists, head to one of our DECATHLON workshops for a full check-up.

 

ERROR 22: COMMUNICATION ERROR BETWEEN THE BATTERY AND THE CONTROLLER

The battery or controller is malfunctioning. Take your bike, battery and battery keys to a Decathlon workshop for a check-up.

 

ERROR 30: CONTROL SCREEN AND CONTROLLER NOT COMMUNICATING PROPERLY

Check the condition of the control screen's connectors and make sure they're pushed in properly and also check the cable connecting it to the bike's controller (situated in the battery housing, behind the saddle)

New batteries are carefully stored so that they won't wear out.

The first time you use your battery, you should connect it to its charger and plug it in to a socket to get it working.

If the problem persists and the battery still doesn't turn on, submit a support request or visit a Decathlon workshop.