Our outdoor rackets have a 10 years warranty

Commercial warranty contract

PONGORI offers a free 10-year warranty on the table tennis rackets models: PPR100 Outdoor, PPR130 outdoor and PPR130 outdoor in sets of two (the product) from the date of purchase, at DECATHLON points of sale or on the DECATHLON website.

With this guarantee, PONGORI proposes the exchange of the product for an identical product or of the same range in the event of breakage through normal use of the product, under conditions consistent with its purpose.

It is noted that this warranty does not cover:~- normal wear and tear to the product, ~- the lack of maintenance and the use of aggressive products not compatible with the product’s maintenance,~- scratches,~- discoloration.

In order to benefit from this guarantee, the buyer is asked to go to their nearest Decathlon store with the product.  Decathlon teams will then determine if the product presented meets the conditions of the warranty. It is specified that transport and travel costs remain the responsibility of the buyer.  

 Name and address of guarantor:  PONGORI – DECATHLON SA - 4, Boulevard de Mons - 59 650 VILLENEUVE D’ASCQ

It is specified that this commercial warranty doesn’t exclude the application of any legal warranty.

For Australian buyers, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.