REF: 8318564
2020
On this page, you'll find the user guide, assembly videos and maintenance tips. Got a part that needs replacing? You can find all the spare parts you need to repair your table here. Need help? Check the FAQ section or request assistance at the bottom of this page.
The user guide offers a step-by-step explanation on how to assemble your table. Each step includes the list of parts you'll need as well as directions for assembly and things to look out for. A printer-friendly version is also available below.
1. Safety system
This part lets you repair the table safety system that locks the table into an open or closed position. It ensures users' safety while using the table. Colour: Orange (@AFRICAN VIOLET) and Blue (ADRIATIC BLUE) Order this part from our website or in stores using reference number 8310571
1. Greasing the wheels
1. Greasing the wheels
2. Replacing the safety system
3. Replacing the tabletop
4. Replacing the net posts
Some of the products sold online come with a contractual warranty. You can find out how long the warranty is valid for on the website's product page for the item in question. The warranty covers spare parts and labour. The warranty is limited to replacing your faulty parts, depending on how they have been used. Go to our "Warranties" section to find out our warranty terms and conditions. If you have any queries about your sales or exchange warranty, you can also contact your Decathlon store. Under this warranty you can take your product to a Decathlon store workshop along with your invoice, which you can save and/or print in the "My online account" space (https://www.decathlon.uk/uk/loginPage). You can also use the contact form at the bottom of this page to send us your query.
If you visit your local store, the workshop technician will be able to advise you about the availability and delivery time for this part.
Watch this video to find out. For the FT730 O, FT830 O, FT714 O, FT744 O, PPT 500 and PPT 530 tables, please do the following: remove the red handle by unclipping it; the part will then be free from the metal tube and you will be able to replace it.
Lubricating the wheels is an integral part of maintaining your table. We recommend you lubricate them every year. Watch the maintenance and repair videos to find out how to do it.
Yes. In this particular case, and if it is still under warranty, please fill in the contact form at the bottom of this page to request an exchange. If the wheel is no longer under warranty, please visit our after-sales website where you can buy a spare part.
To fit a new net, you will need to stretch it. Then, pull the net before fixing it in place. It is always a bit tricky to fit the first time, but the length has been calculated very precisely so that the net will not become too slack over time.
Firstly, check how tightly the moving parts are screwed in. If there are no broken parts, put a bit of grease or wax into the sliders on the side of the undercarriage, where the screws slide along.
The PONGORI team will exchange the entire table under certain conditions. Check the "Warranties" section (see the button below) to find out the terms and conditions. You can also visit one of our Decathlon stores or get in touch using the contact form at the bottom of this page. If your table top has been damaged as a result of improper use and the warranty does not, as a result, cover the damage, you can order a new one for PPT 500, 530, 900 and 930 tables from 2020.
Tables from our old ranges are covered for two to five years, while tables from our new "Roll & Play" (FT730 O, FT830 O, FT860 O, FT890 O) range are covered for ten. There is a two-year warranty for the brake, net, posts, plastic housing and adjustable feet. The warranty is limited to the supply of spare parts to replace parts that we recognise as being defective, and does not apply to damage caused by normal wear to parts, assembly of the table contrary to the instructions, failure to follow the instructions for use and safety instructions, lack of maintenance, use of aggressive cleaning products (tabletop), impacts, falls and more generally any cause that is unrelated to the quality of the table . For more information go to the "Warranties" section.
Fill in the contact form at the bottom of this page, or write to us stating:
You can contact your store's workshop and ask how long it will take for Pongori to supply the part.
Since 2015, we guarantee all our PONGORI and ARTENGO tables for 10 years (tabletop, wheels, safety system and metallic undercarriage).For more information about the tables that are covered and the warranty conditions, click "Find out more".
Not able to resolve your issue? Fill out this contact form and one of our customer service assistants will be in touch.
