RECALL INFORMATION

We thank you for the trust you placed in us by buying a B’Twin Rockrider 520 or 540 mountain bike.

Following regular quality control tests, BTWIN has detected a fault with a small quantity of frame sizes (noted above).

For this reason, we ask you to please verify if your bicycle is concerned with this product recall or not, before you use it again:

- Enter the information of your MTB:

Model, colour, size and serial number

- A message box will appear confirming if your MTB is affected by the recall or not.

If your MTB is concerned by this product recall:

Please take your MTB to any Decathlon store and ask a store assistant for further help with this product recall. We will replace a defective bicycle with a new, identical model, at no cost to you. If for whatever reason you are not satisfied with the replacement bicycle, we can offer you a full refund.

If you are unable to locate or validate the necessary information:

Please still take your bike to your local Decathlon store and ask a store assistant for further help with this product recall. Our staff will happily verify if your bicycle is affect or not.