RIVERSIDE 500e

The bike turns off automatically after a few minutes if it isn't being used.

When you need to push your bike while walking alongside it, this mode takes some of the strain!

Please note: this mode should not be used when riding your bike. It turns on and stays activated when the "+" button is held down. This mode switches off when you stop pressing the button.

 

Never use walking mode while riding the bike as this may damage the motor.

ODO = Total distance covered by your Riverside 500e

 

TRIP = Partial distance. You can reset this distance whenever you like, for example before each ride. Do so by holding the button down for 10 seconds"-"

 

TRIP to GO = Estimate of the remaining battery life (in km or miles depending on which unit you have chosen). This will vary based on how you are using the bike (gradient, pedalling effort, etc.) and the assistance mode you have selected.

 

To switch from one to the other, press the "ON/OFF" button.

MODE 0 = No electrical assistance

MODE 1 = the electrical system increases your output by 50%.

MODE 2 = the electrical system increases your output by 100%

MODE 3 = the electrical system increases your output by 150%

No, it doesn't have a dynamo. Some systems let you charge the battery as you ride or brake, but this doesn't generate much power.

No. Lithium-ion batteries have no memory effect and can therefore be charged at any time.

We recommend charging your battery regularly to keep it working well.

It's an electrical assistance bike. That means it's entirely possible to ride without this assistance.

However, you may well notice the additional weight of the assistance system.

The battery takes 6 hours to fully charge (from 0% to 100%). However, it only needs 3 hours to get from 0% to 80%.

Yes, the charger is designed to be connected round the clock.

When the battery is fully charged, the charger stops charging. You can tell when it is charged because the LED will turn off.

When your battery wears out, take it to your local Decathlon store, which will send it to a specialist facility to be recycled.

The warranty on your battery is for 2 years or 500 charge cycles (1 cycle = 1 full charge + 1 full discharge or 2 half charges + 2 half discharges).

You should store and charge your battery somewhere cool (between 10°C and 25°C) and dry, out of direct sunlight.

To avoid deep discharge, which may cause it to malfunction, do not put the battery away when less than 10% charged.

 

Remember to charge the battery at least every 6 months, even if you are not using it, to prevent it from going completely flat and becoming less effective. 

You can buy a new battery from your local Decathlon workshop.

Contact your nearest workshop to find out whether they have the battery you need in stock and how long it will take to arrive.

The battery can be safely stored for up to 6 months, without being charged, without affecting its capacity. It should be fully recharged before being put away for this length of time.

Your electric bike's battery life depends on numerous factors:

> THE BIKE'S LOAD: The battery life will be shorter if the bike is overloaded.

> THE TYPE OF TERRAIN: The battery life will be shorter going uphill.

> YOUR USE: The battery range will vary based on how much effort you put into pedalling

> THE TYRE PRESSURE: The battery will last longer with tyres inflated to between 4 and 5 bar.

> THE OUTSIDE TEMPERATURE: The battery life will be lower in cold weather.

> THE ASSISTANCE MODE USED: It is advisable to reduce the assistance mode when the battery charge is low.

> WHETHER YOU FOLLOW THE BATTERY CHARGING AND STORAGE INSTRUCTIONS PROPERLY.

 

The Riverside 500e's battery is expected to last for around 80 km in mode 2 when you follow the instructions correctly.

THE LAST LED IS FLASHING (the one furthest from the battery button).

Your battery is almost flat and needs to be charged. Plug your battery in to the charger.

 

THE 4TH LED IS FLASHING

Your battery's voltage is very low and it has not been charged for a long time. Charge it as soon as possible to prevent it from going into a deep discharge and becoming unusable.

 

ANOTHER LED IS FLASHING

Your battery has suffered an abnormality that has caused a fault. This fault may be temporary or permanent. Please visit a Decathlon workshop to have your battery and bike diagnosed.

1. CHECK THE BATTERY > CHARGER > MAINS SOCKET CONNECTION



> Make sure the charger you are using is the one provided by Decathlon.

Connect the charger to the battery and a mains socket.

Fixed red charger light = the battery is charging.

Fixed green charger light = the battery has finished charging.

Flashing charger light = the battery or charger has a problem.

A completely drained battery will take 6 hours to charge fully.

 

2. CHECK THAT THERE IS NO DIRT STOPPING THE BATTERY CHARGING

The charger's and the battery's connectors should be clean. There should be no dirt preventing contact between the battery and its charger.

 

3. IT MAY JUST BE THAT THE LED INDICATORS ON THE BATTERY ARE FAULTY

Visit one of our Decathlon workshops to have them repaired.

ERROR 16 / 17 = SENSOR NOT DETECTED

Restart the bike. If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 32 / 33 = MOTOR ERROR

The motor is probably unplugged. Check the motor's connection and plug it back in, making sure you get the plug the right way around to avoid damaging the pins.

 

ERROR 48 = SPEED SENSOR ERROR

The motor might be unplugged. 

Check the motor's connection and plug it back in, making sure you get the plug the right way around to avoid damaging the pins.

If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 49 = CADENCE SENSOR ERROR

Restart the bike. If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 64 = CADENCE SENSOR ERROR

Restart the bike. If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 65/66/67 = LOW VOLTAGE

Charge the battery. If the error does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 80 = THE CONTROLLER IS TOO HOT

Leave the bike to cool down. Restart the bike. If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 81 = BATTERY / DISPLAY COMMUNICATION ERROR

This error sometimes occurs when the battery is removed and put back on the bike with the screen still turned on.

Turn the screen off properly with the ON/OFF button before removing the battery from the bike.

If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 83 = MOTOR OVERUSED

The motor has gone into protective mode and cut the assistance because it is being overused.

Restart the bike.

If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

ERROR 84 = CONTROLLER COMMUNICATION ERROR

Check that the screen is correctly attached and that the connector plug is not damaged at all.

If the error message does not disappear, please visit a Decathlon workshop to have the fault diagnosed and repaired.

 

 

To clean your Riverside 500 electric bike, leave the battery ON the bike. This will stop water getting into the controller.

 

Do not use a pressure washer as water could get into the ball bearings and permanently damage the electrical components!

 

Wash your bike with a hose and a sponge (cleaning kits are available at Decathlon).

Dry your bike with a cloth

Lubricate your chain with a suitable lubricant 

> Store your bike in a place that is dry and sheltered

> Clean your bike to remove any mud or sand, which can have a corrosive effect.

> Lubricate the chain: spray the entire bike with "ALL IN ONE" to protect it from rust

> Put the derailleur on the smallest sprocket

> Charge the battery at least every 6 months (the more often, the better)