8510150

Ref: 8487238, 8510150

Rockrider e-ST500 electric mountain bike

This electric mountain bike's torque motor lets you explore absolutely anywhere while its 420Wh battery means you can go for even longer rides. The parts are sized to be more robust.

FIRST USE

WHAT'S THE RIGHT PRESSURE FOR YOUR TYRES?
HOW OFTEN DO YOU NEED TO RECHARGE YOUR BATTERY?
HOW SHOULD YOU STORE YOUR BATTERY?
SHOULD YOU WAIT UNTIL YOUR BATTERY IS COMPLETELY FLAT BEFORE CHARGING IT?
DO YOU NEED TO PEDAL FOR THE ELECTRICAL ASSISTANCE TO START?
DOES THE BATTERY CHARGE WHILE CYCLING?
WHERE CAN YOU BUY A REPLACEMENT BATTERY?
CAN YOU RIDE WHEN IT'S RAINING? ARE THE COMPONENTS WATERTIGHT?
CAN YOU LEAVE YOUR CHARGER CONNECTED TO THE BATTERY EVEN AFTER IT HAS FINISHED CHARGING?
CAN YOU RIDE WHEN YOUR BATTERY IS FLAT?
WHAT SHOULD YOU DO IF YOU HAVE A PROBLEM WITH YOUR ELECTRIC BIKE?
WHAT SHOULD YOU DO WITH THE BATTERY WHEN IT WEARS OUT?
WHAT HAPPENS IF YOU FORGET TO SWITCH OFF YOUR BIKE?
WHAT IS THE LIFETIME OF YOUR BATTERY?
WHAT IS THE RANGE OF THE BATTERY?
WHICH BIKE RACK CAN TAKE YOUR ELECTRIC BIKE?
WHAT IS WALKING MODE?
HOW LONG CAN YOU STORE YOUR BATTERY BEFORE YOU NEED TO RECHARGE IT?
HOW DO YOU RESET THE PARTIAL "KM" DISTANCE TO ZERO?
 HOW DO YOU ACCESS THE SETTINGS MENU (wheel size, units, etc.)?
WHAT IS "999" MODE?
BEDDING IN YOUR DISC BRAKES

ELECTRICAL TROUBLESHOOTING

THE ELECTRICAL ASSISTANCE ISN'T KICKING IN
THE SCREEN IS SHOWING AN ERROR CODE
THE ELECTRICAL ASSISTANCE IS CUTTING OFF
THE ELECTRICAL ASSISTANCE ISN'T VERY EFFECTIVE
THE ELECTRICAL ASSISTANCE IS VERY JERKY
YOUR BATTERY WON'T CHARGE
LOST KEY
THERE'S A FLASHING LED ON YOUR BATTERY OR NO LED
THE CONTROL SCREEN WON'T SWITCH ON
THE BATTERY LIFE IS LOW OR HAS GONE DOWN

MECHANICAL TROUBLESHOOTING

YOU START PULLING THE BRAKE LEVER AND IT TOUCHES THE HANDLEBARS
YOUR FORK HAS SEIZED UP OR IS NOT SLIDING VERY WELL
YOU'VE TAKEN YOUR BIKE OUT A FEW TIMES AND A WHEEL IS BUCKLED
YOUR FORK IS TOO HARD

PRODUCT MAINTENANCE

Regular maintenance is important if you want to keep your bike working efficiently for as long as possible, so we've put together some maintenance tips to help you.

1. Before each ride, make sure your tyres are inflated to 1.8 bar.

2. Charge the battery fully at least once every 6 months.

3. Store the battery in a dry place, at a moderate temperature, and out of the sun.  

Spare parts

Need to replace a part on your bike? You'll find all our spare parts for the E-ST 500 MOUNTAIN BIKE right here.

HAVEN'T BEEN ABLE TO FIX YOUR PROBLEM OR FIND WHAT YOU NEED?

Please contact one of our technicians who will be happy to help

ROCKRIDER e-ST500 mountain bike
ROCKRIDER e-ST500 mountain bike

Our commitments

ROCKRIDER guarantees the frame, handlebar and stem of your mountain bike for life (in normal conditions of use).

The guarantee for other parts is two years.

As soon as your child starts using the bike, some components will move slightly. It's for that reason that we offer a free check of your mountain bike six months after purchase.