YES.
This trampoline is REPAIRABLE.
100% of parts have reference numbers and we guarantee 10 years of availability of spare parts, dating from the last sale of a new product in stores or on our website.

When assembled, the trampoline measures:
→ Total diameter: 3.00 m
→ Total height: 2.57 m
→ Total weight: 50 kg
→ Jumping bed size: 5.2 m² (⌀ 2.57m)

The product will arrive in a box measuring:

→ Length: 152 cm
→ Width: 52.5 cm
→ Height: 26 cm
→ Weight: 53 kg
If you don't have a car to transport it, consider delivery

Our trampoline is suitable for children over age 3 and under adult supervision.

The user weight limit is 100 kg.
Only one jumper at a time is permitted by the standard, to prevent the risk of collision and injury.

If the product doesn't suit you, you're entitled to an exchange or refund within 30 days upon proof of purchase*.
This period is longer if you have a Decathlon account* .

*See below for terms and conditions:

This is a spring trampoline.
It is equipped with 48 springs, each with 29 spirals, a 24 mm diameter and 141 mm long.
They have a tensile strength of 57N. 
Combined with the 195 cm diameter jumping mat, they offer an excellent bounce quality and comfort thanks to their progressive shock absorption.

NO.
This trampoline is an outdoor model and is not intended to be sunk into the ground.

NO.
The trampoline's height and diameter can't be adjusted.
Do not use without its safety net.
Do not use without the protection foam.
Carefully read the assembly guide and conditions of use for the trampoline.

The trampoline weighs 50 kg.
It can be moved when needed, as long as you have several adults to lift it.
Do not drag it along the ground.

YES
Decathlon warranties this product under normal conditions of use:
↪ 5 years for the metal frame
↪ 5 years for the jumping mat
↪ 2 years for parts and labour
from the date of purchase as shown on the receipt.

Decathlon's obligation under this warranty is limited to repairing or, should that not be possible, replacing the product, at Decathlon's discretion.

This warranty does not apply in the event of:
        * Damage caused during transport.
        * Incorrect assembly.
        * Improper or abnormal use.
        * Repairs carried out by personnel who have not been approved by DECATHLON.
        * Poor maintenance.
        * Damage due to poor weather.
        * Use other than private use.
↪ More details in the user guide, under conditions of application and exclusion of the warranty.
This sales warranty does not exclude the legal guarantee applicable in the country of purchase.

We recommend having at least 2 people for assembling your trampoline.

There are 10 steps for assembling your trampoline.
On average, our testers took under 40 minutes to assemble it!

So, how long will you take?

We listened to your feedback.

Our design team has created a trampoline with a tool-free assembly.

Screw-free, bolt-free, the structure is easily assembled using an ingenious "push-pin" system.

The only tool you'll need is supplied, and is for assembling the springs.
That will be the longest step in the whole assembly!

And otherwise, remember delivery & assembly services!

The trampoline has a diameter of 257 cm.
For your safety and comfort, we recommend leaving at least 2 m of space around the entire trampoline.
The surface should be even, stable, and horizontal to ensure user safety.
Do not install on a hard surface (tile, wood, slab, concrete, etc.).
Place your trampoline out of the wind.
To secure it, remember to equip your trampoline with an anchor kit or ballast bags.
More details are available in the user guide.

Tip: Want to keep your trampoline from making noise? We've got the answer!
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints to prevent friction.
Reference: 8344430
Note: A small walled garden will increase noise. Unfortunately, there isn't much to do about that! 

Everything has been done to simplify assembly as much as possible.
Our design team studied each step, and they have been approved by our users in our use tests.

Here is a list of the main issues you may encounter:

→ Frame issue: the tubes don't fit together.
↪  Follow the steps for assembly as shown in our assembly video.
   ↪ Check that the "push-pins" fit together correctly at each step.
   ↪ Assembly must be finished in order for the entire frame to be completed.
↪ Complete a support request below with any issues.*

→ Issue with springs or jumping mat.
   ↪ Follow the order for assembling the springs (steps 4&7).
IMPORTANT: If you start by assembling the whole thing from the same side, it'll be impossible to complete the installation.
↪ Complete a support request below with any issues.*

→ Net issue
   ↪ Check the placement of the net in relation to the jumping mat (step 1).
   ↪ Check the installation of the loops on the jumping mat in the net housings (step 2).
   ↪ Check the correct positioning of the green tabs in the mat + net in relation to the frame. (step 4).
↪ Complete a support request below with any issues.*

→ Can't finish assembling?
↪ Complete a support request below.*

ASSISTANCE:
Our team of certified technicians can provide you with support by email, phone or video.
If there's a problem with any of the parts, we can send a replacement part to your home.
*note that this service is not available in every country and for every product, and is subject to terms and conditions.
If you wish, you can also go to the nearest store or contact our customer service.

Please check the box carefully.

If the part is missing, make sure you have proof of purchase and your product's serial number, then submit a support request by clicking on "REQUEST ASSISTANCE".*

Alternatively, please contact your local store.

*This service is only available in certain countries and for certain products.

This trampoline is designed for outdoor use.
Tired of scolding your children for jumping on their / your bed, you finally gave in and bought a trampoline.
Next, check out our new range of accessories.
And in the meantime, here are some ideas of trampoline games for having fun safely

By scanning this QR code with your smartphone, you can access all our advice on how to best assemble, use, maintain, and repair your trampoline.

NO.
Important reminder: do not walk/run on the spring protector, it is there to protect users from accessing the springs.

You can walk on it to get onto the trampoline, but not all around it.
By walking on it, you will create premature wear and risk damaging the springs.

Tips: To prevent wear around the entrance, remember to regularly turn the protection foam.

YES.
Safety and simplicity.
Our design team created this net with a "zip entrance".
It meets the standards for ensuring user safety.
No more broken or stuck zips!
But be careful not to walk on the net when going in and out!
This will help increase its life span.

Folding down the posts will reduce wind drag by nearly 50%. (wind tunnel test).
So it is essential to do so in inclement weather.

The net posts fold down in a few seconds, tool-free, so that you can install our protective tarp (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All these precautions are important and welcome, but may not be enough if strong winds are forecast.
No matter the season, there's only one thing for it: removing the posts and safety net and the jumping mat if needed.

Unfortunately, this is the only way of stopping your trampoline from getting picked up by the wind.

It is important to note that THE WARRANTY DOES NOT COVER YOUR TRAMPOLINE against breakage due to weather conditions.

More details are available in the user guide.

If you have a problem while using your equipment, carefully read the user guide and our checklist below.

If the problem persists, please contact your local store or request assistance online below*.

*This service is only available in certain countries and for certain products.

Folding down the posts will reduce wind drag by nearly 50%. (wind tunnel test).
So it is essential to do so in inclement weather.

The net posts fold down in a few seconds, tool-free, so that you can install our protective tarp (sold separately).

Ideally, when you installed your trampoline, you'll have found somewhere in your garden that's sheltered from the wind so that your trampoline won't go flying off in the slightest breeze.

But to make it even safer, consider fixing or weighing it down.

If your trampoline sits on grass, we recommend using the anchoring kit. If it's on a hard surface, place sandbags on the legs to keep it stable.

All these precautions are important and welcome, but an anchor kit or ballast bags may not be enough if strong winds are forecast.
No matter the season, there's only one thing for it: removing the posts and safety net, and the jumping mat if needed.

Unfortunately, this is the only way of stopping your trampoline from getting picked up by the wind. 

It is important to note that THE WARRANTY DOES NOT COVER YOUR TRAMPOLINE against breakage due to weather conditions.
In that case, you should contact your insurance company.

More details available in the user guide.

YES.
We strongly recommend storing your trampoline for the winter.

You've no doubt noticed that your trampoline consists of a frame, steel springs and a jumping surface.
The metal has been treated to protect it from rust.

So, the thing that needs protecting during winter is the jumping bed and foam protection.

As soon as the weather gets wetter, we recommend putting away your trampoline or, if you're going to leave it outdoors, protecting it somehow.

Of course, if you live in a sunny region, you'll store your trampoline later than in a region that gets frequent rain.

If you live in a region where winters are very harsh (sub-zero temperatures, snow, ice, freezing rain), you'll need to bring the most fragile parts of the trampoline indoors to protect them.

We recommend removing the net, the bed and the protective foam so that you can store them indoors in a place where the temperature won't fluctuate.
So it's best to avoid garden sheds and uninsulated attics. These fabric parts of your trampoline are the most fragile and therefore the most important ones to protect from the winter weather.

Before dismantling the various parts of your trampoline and putting them away for the winter, sweep your trampoline to remove any thorns or twigs that may have fallen onto it.
Then, wipe it over with a damp sponge to remove any dust.
Leave everything to dry before folding up your trampoline. Doing these small maintenance jobs before winter means that you'll find your trampoline in pristine condition come the spring!

For the rest of the frame, we recommend using a protective tarp.

*********************************************************************************

If you don't have space to store your trampoline indoors over the winter and therefore need to leave it outside, you need to protect it from the weather. That's why you need a tarp.

The rain, snow and ice will all put your trampoline to the test over the winter months. Why? Because they all place extra weight on your trampoline's bed. And if you don't get rid of the extra weight manually, it takes some time to disappear by itself. If a static weight (snow or a puddle of water, for example) sits on certain parts of the trampoline for an extended period, this can put a strain on the bed and springs.

If you're not able to dismantle and store the various parts of your trampoline, we recommend putting a tarp over it. First of all, take down the posts that hold up the safety net and lay them on the bed. Then, cover the trampoline with the tarpaulin that came with it or with a standard garden tarpaulin. If it snows and there's a risk that the snow will hang around for several days, it's worth clearing the trampoline with a broom.

And of course, when the trampoline is covered over, children absolutely shouldn't climb on top of it. This would risk damaging the posts and the safety net.

Warranty coverage is subject to proper maintenance of your equipment.
More details available in the user guide.

YES.
We recommend replacing the safety net and the protective parts, such as the foam, every 3 years.
Regularly check the bounce elements such as the springs and jumping mat.
If you notice wear on the springs (loss of tension, rust, damage, etc.), then don't wait to replace them.
A broken spring will cause other springs to break.
More details are available in the user guide.

Is the trampoline making a metal noise during use?

→ Check the assembly of your trampoline using the user guide or video. 
→ Check that all springs are present and in good condition.
→ Respect the usage recommendations and weight limit of the trampoline.
→ A small walled garden may amplify noises.
→ Metal parts can rub against each other and cause noise.
When assembling your trampoline, use the tube of Teflon grease to lubricate the metal joints to prevent friction.
Reference: 8344430

It is important to check several points:
→ The trampoline should be installed on an even, stable, horizontal surface.
→ The trampoline should not be installed on a hard surface such as concrete, pavement, tile, wood, etc.
→ We strongly recommend fastening the trampoline to the ground using either an anchor kit or ballast bags.
This will ensure better stability of the product and user safety.
→ Check the assembly of your trampoline by going through each step one by one.
→ Check that the legs are not twisted.

Be careful on steps 4 & 7
↪ The spring pads are location-specific.
One side for the frame, the other side for the jumping mat eyelet.
↪ Follow the order for assembling the springs (steps 4&7).
IMPORTANT: If you start by assembling the whole thing from the same side, it'll be impossible to complete the installation.

Our tips:
Use the provided tool to correctly assemble the springs.
Lean on the frame to generate more force.
Feel free to take turns putting on the springs, a bit of exercise before enjoying your trampoline!

Springs are wear parts on your trampoline.

They can stretch over time, and they can even end up breaking.

It is important to regularly check their condition, rust, and loss of tension.
A stretched spring can fall out.

If a spring gets broken, it's important to change it quickly, otherwise the other springs may start to break one by one.

They're available as spare parts in packs of 10.
Your trampoline contains 48 springs.

If a push-pin falls out, don't panic!

↪ Use needle-nose pliers to remove it.
↪  If it's located further inside the frame, you can use a long flathead screwdriver to pull it out, or even a little wooden dowel or any long, thin object that can reach it.
↪ Pull it out so that you can put it back in place.

↪  See our tutorial below if you have any issues.

They are also available in packs of 5 from after-sales service.

If your jumping bed is lacking tension, there are several things to check.

The state of the jumping bed.
↪ Make sure there aren't any holes in it.
↪ The fabric parts for attaching the springs should not have come unstitched and should not be damaged.
↪ The metal brackets should all be present and should not be damaged.

The state of the springs.
↪ The elastic bands should all be present and correctly fixed in place.
↪ They should not be broken, damaged, or stretched.

Frame condition.
↪ The frame should not be warped.
↪ The spring housing should not be damaged.

YES:
The following parts:
↪ TRAMPOLINE 240/300/360/420 - TOP POST (ref: 8881229)
↪ TRAMPOLINE 240/300/360/420 - BOTTOM POST (ref: 8881230)
↪ TRAMPOLINE 240/300/360/420 - POST FOAM (ref: 8881231)
↪ TRAMPOLINE 240/300/360/420 - PUSH-PIN X5 (ref: 8881232)
↪ TRAMPOLINE 240/300/360/420 - CAP (ref: 8881233)

compatible with our 4 new round trampolines, sold beginning in 2024:

↪ Trampoline 240 (ref: 8799831)
↪ Trampoline 300 (ref: 8799838)
↪ Trampoline 360 (ref: 8799832)
↪ Trampoline 420 (ref: 8799837)
Not compatible with other models of diameter 240/300/360/420.
Not compatible with other Decathlon models, except those listed above.
Not compatible with other models of other brands.


This part:
↪ TRAMPOLINE 240/300 - "V" FOOT (ref: 8881228)
is compatible with our 2 new round trampolines, sold beginning in 2024:
↪ Trampoline 240 (ref: 8799831)
↪ Trampoline 300 (ref: 8799838)
Not compatible with other models of diameter 240/300.
Not compatible with other Decathlon models, except those listed above.
Not compatible with other models of other brands.

NO:
The rest of the parts:
TRAMPOLINE 240 - "L" BOTTOM FOOT (ref: 8881224)
TRAMPOLINE 240 - "T" CONNECTOR (ref: 8881234)
TRAMPOLINE 240 - FRAME TRAMPOLINE 240 (ref: 8881235)
TRAMPOLINE 240 - JUMPING MAT (ref: 8881236)
TRAMPOLINE 240 - NETTING (ref: 8881237)
TRAMPOLINE 240 - FOAM EDGING (ref: 8881249)
Not compatible with other models of diameter 240.
Not compatible with other Decathlon models.
Not compatible with other models of other brands.

Our parts have all been designed and optimised so that they only function with the models they were designed for.

The high post cap is an essential safety element, since it holds the net onto the frame.
Our design team created this cap with a safety notch so that it cannot come off and stays attached to the post.

Did you break it? It is available on its own from after-sales service, or attached to the high post.

To remove the old one, see our tutorial below.
Note that when disassembling, you may damage the safety notch, so you'll need to install a new cap.

Is your foam spring protection pad worn out? 

Did you leave it outside all winter? Or do your kids love their trampoline so much that they wore out the entrance? No need to replace the whole thing!

We designed this pad in several pieces so that you can just replace the worn part.
That's both practical and much easier to install!

If you want to replace the whole thing, just order enough to go all the way around!
→ On the Trampoline 240/300: 3 segments.
→ On the Trampoline 360/420: 4 segments.

Important reminder: do not walk/run on this spring protector, it is there to protect users from accessing the springs.
By walking on it, you will create premature wear and risk damaging the springs.
Tips: To prevent wear around the entrance, remember to regularly turn the protection foam.

Your trampoline is repairable.

It is warrantied against defects*:
↪ 5 years on the metal frame **
↪ 5 years on the jumping pad **
↪ 2 years on the other parts **.

We keep spare parts available for 10 years (original or compatible) from the date on which the new product is purchased (proof of purchase required) from one of our stores or our website.

Out of warranty:
Find all our parts below available for sale, or come to your nearest store to order them.

Under warranty*:

If you have any problems, please contact the after-sales service team by clicking on "REQUEST ASSISTANCE" below and creating a support request (please have your receipt to hand).
Our support services are available via phone, email or video call***.

Alternatively, please contact your local store.

- Either to have the issue diagnosed and repaired (free if covered by the warranty, or paid-for if not).
- Or for a product exchange (if covered by warranty and the product can't be repaired).
- Or for a credit note or a refund (if covered by warranty and the product can't be repaired).

*Subject to acceptance of our services.
** More details available at the bottom of the page and in our user guide.
*** This service is only available in certain countries and for certain products.

NO.

NOTE
Our trampoline is for private, home use only.
It is not intended for professional/group/public or club/gym use.

Our product is certified to the CE standard.
Complies with CE trampoline standards (EN 71-14, EN 71-1 2014+A1:2018, EN 71-2:2020, EN 71-3+A1:2021).
These standards outline the requirements and testing methods applicable to trampolines used for home trampoline use. 
These requirements and testing methods cover the following areas: construction, frame durability properties, shock absorption, or deformation of the jumping mat...
Reports are available below.

Frame
→ 100% - Steel

Jumping bed
→ 100% - Polypropylene

Spring protection foam
→ 50% - Polyvinyl chloride
→ 50% - Polyethylene foam

Protective netting
→ 100% - Polyester

METAL PARTS
Our materials are durable.
- All of the frame tubes are warrantied for 5 years and comply with standards ISO 8493 and ISO 8492 to ensure their durability.
Made of hot galvanized steel, they provide excellent rust resistance.
- All of the springs have a 24 mm diameter and 29 spirals, and are made of steel treated with electro-galvanizing to prevent rust. They have a rigidity of 4N/mm. In the laboratory, they are subjected to 45000 cycles of extension from 15 to 95 mm without breaking or failing.

SOFT PARTS
- The jumping bed is made of UV-resistant polypropylene (material used for boat rigging)
- The UV-resistant polyethylene netting withstands pulling that goes far beyond normal conditions of use.
- The protection foam on the posts are embossed with a crossed weave for more lasting durability.

All of our trampolines not only comply with the Trampoline EN 71-14 standard and toy standards, but are also subject to a number of additional tests by accredited independent laboratories to ensure that they do not present any health risks for our young users (Chromium 6, Phtalates, Formamide, bisphenol A, S).

When assembled, the trampoline measures:
→ Total diameter: 3.00 m
→ Total height: 2.57 m
→ Total weight: 50 kg
→ Jumping bed size: 5.2 m² (⌀ 2.57m)

The product will arrive in a box measuring:
→ Length: 152 cm
→ Width: 52.5 cm
→ Height: 26 cm
→ Weight: 53 kg
If you don't have a car to transport it, consider delivery and assembly!