REF: 8349405

SHAPE +

2015

Year of commercialization: 2015

I have a problem

My bike makes a noise

 
1-Tighten all visible screws
2-Check the stabiliser runners 
 

There's a clicking noise with each turn of the pedals

 
Loosen by one turn and then really tighten the pedal screws.
 

Noise problem after assembling the product


Difficulty detecting the pulse

The heart rate indicator is not flashing or flashes erratically
=>Check that the heart rate monitor belt is properly positioned (check the heart rate monitor's instructions)

 

My console does not indicate the right units of measurement for the distance

 
1-Make sure the switch on the rear of the console is on \"VM\" for an exercise bike and \"VE\" for a cross trainer
2-Make sure the switch on the rear of the console is on \"Km\" for a display in kilometres and \"Mi\" for a display in miles
3-Press the \"RESET\" button to make the change
 

Missing or broken part

Look for the part number and click on 'NO’

 

My console doesn't come on

 
1- Check that one of the metal connector strips is not twisted
 
2 -At the back of the console: check that the connection is properly made.
     At the junction of the frame and structure: check that the connection is properly made.
 

I have a problem with the resistance

 
1- Check that one of the metal connector strips is not twisted
 
2 -At the back of the console: check that the connection has been properly made.
     At the junction of the frame and the structure: check that the connection has been properly made.

 

Manual and software

Would you like further help? click on "request assistance"