PONGORI PPT 130 MEDIUM

PPT130MOUTDOOR

PPT 130 MEDIUM OUTDOOR

SOLD SINCE 2019. Ref: 8374287

On this page you will find the table's user guide.

Need help? Check the FAQ section or request assistance at the bottom of this page.

ANY QUESTIONS?

How does the after-sales service work?
help outline

Some of the products sold online come with a contractual warranty. You can find out how long the warranty is valid for on the website's product page for the item in question. The warranty covers spare parts and labour.

The warranty is limited to replacing your faulty parts, depending on how they have been used.

You can find the warranty terms and conditions in the "Warranties" section. 

You can also contact your local Decathlon store if you have any questions concerning warranties or exchanges.

Under this warranty, you can take your product to a Decathlon store workshop, together with your receipt, which you can download and/or print out from the "My online account" section of the website. Alternatively you can use the contact form at the bottom of this page to send us your request.

When and where will it be delivered?

If you visit your local store, the workshop technician will be able to advise you about the availability and delivery time for this part. 
If you place your order online, the delivery time is normally 2 to 5 working days, subject to availability.

Deliveries are made Monday to Friday, subject to certain conditions:

- delivery within a half-day timeslot, 
- delivery to the door of your home (or entrance hall of your building)
- delivery by a delivery driver (who may ask for your help to unload the package)
- the delivery company will contact you to arrange a delivery day. They will not be able to specify the exact time of delivery.

Replacing your table's locking mechanism

Please check the assembly instructions for your table's model.

For the FT730 O, FT830 O, FT714 O, FT744 O, PPT 500 and PPT 530 tables, please do the following: remove the red handle by unclipping it; the part will then be free from the metal tube and you will be able to replace it.

My wheel is broken. Do I need to change the whole thing?

Yes. In this particular case, and if it is still under warranty, please fill in the contact form at the bottom of this page to request an exchange.

If the wheel is no longer under warranty, please visit our after-sales website where you can buy a spare part.

My new net seems too short. How do I make it fit my table? 

To fit a new net, you will need to stretch it. Then, pull the net before fixing it in place. It is always a bit tricky to fit the first time, but the length has been calculated very precisely so that the net will not become too slack over time.

What do I do if, when opening or closing my table, the tabletops do not slide easily?

Firstly, check how tightly the moving parts are screwed in.

If there are no broken parts, put a bit of grease or wax into the sliders on the side of the frame, where the screws slide along.

Can I replace one of my table's tops?

The PONGORI team will exchange the entire table under certain conditions.

Please visit the "Warranties" section (button below) to find out more.

You can also visit one of our Decathlon stores or get in touch using the contact form at the bottom of this page.

If your tabletop has been damaged due to improper use of the table and is therefore not covered by the warranty, you can order a new one for the PPT 500, 530, 900 and 930 tables. 

Replacing your table's locking mechanism

Please check the assembly instructions for your table's model.

If your table is an FT730 O, FT830 O, FT714 O or FT744 O table, please do the following: remove the red handle by unclipping it; the part will then be free from the metal tube and you will be able to replace it.

What are the warranties for parts?

Tables come with a 2- to 5-year warranty for the older ranges and 10 years for our new "Roll & Play" range (FT730 O, FT830 O, FT860 O, FT890 O)

The warranty is limited to 2 years for the brake, net, posts, plastic casing and adjustable parts.

The warranty is limited to the supply of spare parts to replace parts that we recognise as being defective, and does not apply to damage caused by normal wear to parts, assembly of the table contrary to the instructions, failure to follow the instructions for use and safety instructions, lack of maintenance, use of aggressive cleaning products (tabletop), impacts, falls and more generally any cause that is unrelated to the quality of the table .

For more information, please visit the "Warranties" section.

How do I submit an after-sales request under the warranty?

Fill in the contact form at the bottom of this page, or write to us stating:
- the reference number, name and/or serial number of your table,
- a description of the problem encountered,
- any photos or, alternatively, return the faulty part to us,
and enclose a copy of your receipt, or the number of your Decathlon loyalty card. 

This letter can be sent by post to the following address:

PONGORI TENNIS DE TABLE - BTWIN VILLAGE (Imaginarium) 

4 Rue Professeur Langevin, 59000 Lille, FRANCE

10-year warranty

10-YEAR WARRANTY

Since 2015, we guarantee all our PONGORI and ARTENGO tables for 10 years (tabletop, wheels, safety system and metallic undercarriage).
For more information about the tables that are covered and the warranty conditions, click "Find out more". 

CONTACT FORM

Not able to resolve your issue? 

Fill out this contact form and one of our customer service assistants will be in touch.

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