Repairing a pole
To change your pole, simply identify the relevant pole in the following diagram, order the item online or in your workshop and follow the various steps in the video.
REF: 8357354
ARPENAZ 2 PERSON FRESH & BLACK POLE TENT
2018
HAVE YOU BROKEN YOUR TENT? DON'T THROW IT AWAY!
You should know that the environmental impact of a discarded tent is equal to more than 3000 km by car. To reduce this impact, Decathlon is committed to ensuring that all its tents can be repaired and will be in perfect condition once repaired!
On this page, we'll provide you with step-by-step help in repairing your tent depending on the problem you've encountered.
All our tents are guaranteed against any manufacturing defects. Under guarantee, we take care of the repair and you can bring your tent straight to the workshop at your Decathlon store. Out of guarantee, or if your tent has been damaged by improper handling, it can be repaired very easily by yourself (or at the workshop for a charge).
1/ Diagram of your tent
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
3/ Repair videos
To replace a tent pole:
How to replace a tent pole on a Quechua Arpenaz tent
How to replace a tent pole on a Quechua Arpenaz tent
How to replace a tent pole shock cord on a Quechua Arpenaz Tent
Repairing your flysheet
1/ Spare part
The tent's flysheet is the outer visible layer (sometimes called "tent canvas").
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
Tip: the tape can help to repair rips in the outer layer (flysheet). Depending on the quality of the product used, this repair can last the tent's entire lifespan.~
Repairing your bedroom
1/ Spare part
The bedroom is the part inside the tent where you set up your mattress.
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
Workshop services
You can carry out all the operations described above yourself or you can entrust your tent to the workshop at your Decathlon store.
For more information on the services offered by the workshop, please click on the link below:
Accessories
Find your accessories on our website and in your Decathlon store.
The quechua camp app
Extend the life of your tent and take a look at all our pitching and striking tips. Keep them handy by downloading the Quechua Camp app!
Discover a range of advice to make it easier to look after your tent.
