Repairing a pole
To change your pole, simply identify the pole in the following diagram, order the piece online or in your workshop and follow the various steps on the video.
REF: 8357355
ARPENAZ TENT POLES ARPENAZ 3 PERSON FRESH & BLACK
2018
HAVE YOU TORN YOUR TENT? DON'T THROW IT AWAY!
You should know that the environmental impact of a discarded tent is equal to more than 3,000 km by car. To reduce this impact, Decathlon is committed to ensuring that all tents can be repaired and will be in perfect condition once repaired!
On this page, we'll provide you with step-by-step support for repairing your tent depending on the problem you've encountered.
All our tents are guaranteed against any manufacturing defects. Under guarantee, we take care of the repair and you can bring your tent straight to the workshop at your Decathlon store. Out of guarantee, or if your tent has been damaged by improper handling, it can be repaired very easily by you (or at the workshop for a charge).
1/ Diagram of your tent
2/ Spare parts
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
3/ Repair videos
To change a tent pole:
How to change a tent pole on a Quechua Arpenaz tent?
How to change a tent pole on a Quechua Arpenaz tent?
How to replace a tent pole shock cord on a Quechua Arpenaz tent?
Repairing your flysheet
1/ Spare part
The tent's flysheet is the outer visible layer (sometimes called "double skin").
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
Repairing your bedroom
1/ Spare part
The room is the part inside the tent where you set up your mattress.
OUR TIP: Remember you can call your store to order parts in advance, and avoid having to make several trips.
Workshop services
You can carry out all the operations described above yourself or you can entrust your tent to the workshop at your Decathlon store.
For more information on the services offered by the workshop, please click on the link below:
Accessories
Find your accessories on our website and in your Decathlon store.
Looking after your tent
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The quechua camp app
Extend the life of your tent and take a look at all our setting-up and dismantling tips. Keep them handy by downloading the Quechua Camp app!
Discover a range of advice to make it easier to look after your tent.
