Ref: 6541075, 6541067
Have you bought a trekking tent and have a question or found a problem with your model? Don't worry, we are here to support you.
This sheet contains information about our T3, Ultralight and Ultralight Pro models.
To avoid unpleasant surprises when pitching your tent, it is good to carry out some checks before leaving home for peace of mind.
- Take your tent out of its bag to air it and reduce any bad odours, and clean it if necessary (see our maintenance advice below).
- Check the condition of your equipment: make sure that none of the tent poles are broken, that the guy ropes are not faulty, that you are not missing any tent pegs, etc.
- Inspect the fabric and the groundsheet to check that there are no holes
- Check the condition of the zips to see if they are working properly
Before pitching your tent, it is essential to choose an appropriate spot. So, we have listed some tips to help you find the perfect spot :
- Look for a flat and relatively clear ground (no stones, branches ...) to sleep well and not damage your tent
- Avoid pitching too close to a water point for many reasons: humidity, insects, the water level can rise up, etc.
- Reduce the exposure to the wind so that you don't get buffeted and opt for a relatively sheltered location, e.g. near undergrowth.
- The entrance of the tent should always be pointing away from the prevailing wind
- When it's cold, find a space that is exposed to the morning sun to avoid getting too cold.
To make it easier to pitch your tent, it is important to prepare the base well. Stretch the tent out on the ground by its bottom hooks to create a smooth surface, so that it can take shape correctly. What's more, fully assemble the tent poles before sliding them into the sleeves so that the pitching process is faster and more efficient.
Do not stretch the guy lines too much and leave them relatively loose so that the tent can withstand gusts of wind more effectively.
The pegs must be planted at 45° in the opposite direction of the tent to anchor to the ground better.
All our tents are tested in a laboratory to validate their waterproofness: a first test is carried out for 3 hours under 200 L of water per hour and per square met. The second test is carried out in real conditions by our experts.
As far as wind resistance is concerned, our tents also undergo wind tunnel tests on a turntable.
Recurring rain throughout the day, hot air that persists when the outside temperature drops, body heat… these are factors that can create condensation inside your tent. To avoid this phenomenon, here's some advice:
- Open the vents of your tent as much as possible, even when it's raining
- Avoid any creases when pitching your tent, as these favour the concentration of water drops
- Do not pitch your tent too close to a water point but rather in a sheltered place where temperature and humidity are regulated.
To remove the condensation already present, gently wipe off the droplets with a cloth and ventilate your tent as much as possible. Open the door and put the tent in a dry place so that it dries out.
Choose the model of your tent and find all the compatible spare parts so you can carry out the repairs yourself. To repair the poles, there is a diagram that you can use to identify the faulty part and find out the correct length.
In the following videos, you will find all the explanations you need to carry out the various possible repairs.
Changing a pole elastic
Changing an aluminium tent pole ring
Repairing a rip on a tent