Haven't been able to fix your problem or find what you need?
Please contact one of our technicians who will be happy to help
Ref: 8500949
2020
Welcome to the after-sales service page for your Triban 100 FB.
We designed this versatile bike to get started with cycling, with simplified gear-changes, a single chainring and flat handlebar. Perfect for flat or slightly hilly terrain. Comfortable thanks to its 32mm tyres, you can easily go on roads and trails.
To help you assemble your bike, take a look at our video tutorial!
When mounting the stem, the screws that hold the handlebar to the stem should be tightened to 6 Nm.
Remember to close the callipers to set the pads closer together before using the bike.
Find all the info you need to keep your bike in good shape
To look after your bike properly, you need to have the right tools.
Step 1: Degrease it Step 2: Clean it Step 3: Lubricate it To find out more, click the link below:
In the article below, you'll find all the checks to be performed before any bike ride:
The tyre is the only part of your bike in contact with the floor, so it's important to minimise the risk of losing grip. This means keeping your tyre at the right pressure. Find our tips here:
To set your saddle correctly, it's important to fasten your seat post properly. A loose seat clamp runs the risk of your saddle dropping during your ride. On the other hand, if you tighten it too much, you might crush your seat post and therefore damage your bike. The best way of tightening your seat post is to use a torque wrench. We recommend tightening to 6 to 7 Nm. Be careful not to exceed the maximum height shown on the seat post.
Riding with worn tyres comes with risks: Loss of grip, Exposure to punctures. In this article, we're going to help you avoid punctures.
To work out whether your brake pads are worn, you'll need to measure how thick the rubber is. If the wear indicator shows that it's too thin, you should change your brake pads.
You're sure to find the answer to your questions in the FAQs
Are your pedals broken? Do you want to swap your pedals for clipless ones? Follow our tips. Please note that the screw thread on the left pedal is the other way around. You therefore screw this pedal on anticlockwise. The right pedal has a normal thread. Make sure to use the correct tool to remove your pedals as you will need to use some force to unscrew them.
If you get a puncture, follow our tutorial to change your inner tube.
With time, your handle grips will deteriorate, you will therefore need to change them when they are worn out.
If you notice that your brakes aren't very effective, there are several things you can do: - Clean your rims using a degreaser - Check your brake pads for wear. - Check that the cable tension is OK.
It's important to change your front brake pads before they get too worn. Doing so will keep you safe.
Do you need to change your brake cable and/or housing? Follow our tutorial.
If your gears are skipping, you should check: - Whether your drivetrain is worn. - The tension of the cables. After that, adjust the derailleur.
Below are our tips on easily changing your bike chain.
Worn drivetrain? Want to change the number of sprockets on your cassette? Watch our tutorial to find out how to change your cassette. Please note: the maximum cassette size for this bike is 11 - 34.
You chainring is worn? Do you want to change the number of teeth? You can easily replace your chainring. To do so, simply use an Allen key to undo the bolt that holds the chainring on. You can then install the new chainring.
Do you need to change your derailleur cable and/or housing? Follow our tutorial.
You can do all of the procedures described below yourself or you can get your local Decathlon workshop to do them for you. For more information about the services the workshop offers, please click the link below.
TRIBAN guarantees the frame, handlebar and stem of your road bike for life (in normal conditions of use). The guarantee for other parts is two years. As soon as you start using the bike, some components will move slightly. It's for that reason that we offer a free check of your road bike within 6 months of purchase. The table shows the main bike components, the types of wear that aren't covered by warranties, and the warranty length within the European Union.
Please contact one of our technicians who will be happy to help