2 / Adjustments
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REF: 8502354, 8518726, 8554410, 8554411
2020
Welcome to the after-sales service page for your Triban RC500. This bike is designed for regular use, is comfortable thanks to its aluminium frame and carbon fork, and is almost completely puncture-proof thanks to its tubeless ready wheels. This bike also boasts even braking thanks to its cable-operated disc brakes and Shimano Sora drivetrain.
To assemble your bike easily, follow our video tutorial! When mounting the stem, make sure you tighten the two screws on top first, as much as you can (6 Nm) It is important to bed in your brakes the first time you use your bike. Find out how in this video:
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Find all the info you need to keep your bike in good shape
To set your saddle correctly, it's important to fasten your seat post properly. A loose seat clamp runs the risk of your saddle dropping during your ride. On the other hand, if you tighten it too much, you might crush your seat post and therefore damage your bike. The best way of tightening your seat post is to use a torque wrench. We recommend tightening to 6 to 7 Nm. Be careful not to exceed the maximum height shown on the seat post.
To know whether your pads are worn, you'll need to check the thickness of the brake pad lining. If it's less than 0.5 mm, you should change them to prevent your brakes from becoming less effective.
You're sure to find the answer to your questions in the FAQs
Are your pedals broken? Do you want to swap your pedals for clipless ones? Follow our tips. Please note that the screw thread on the left pedal is the other way around. You therefore screw this pedal on anticlockwise. The right pedal has a normal thread. Make sure to use the correct tool to remove your pedals as you will need to use some force to unscrew them.
If your disc is noisy: - Check that your wheel is properly centred. To do so, undo the screw then re-tighten it. - Check that your calliper is set properly. - Check that your brake pads aren't worn. - Check the tension of your brake cables.
If you notice that your brakes aren't very effective, there are several things you can do: - Clean your disc using a brake degreaser. - Check that your brake pads aren't worn. - Check that the cable tension is OK.
If your gears are skipping, you should check: - Whether your drivetrain is worn. - The tension of the cables. - That the derailleur hanger isn't bent. After that, adjust the derailleur.
Are your chainrings worn? Do you want to change the number of teeth? It's easy to change your chainrings. To do so, simply use an Allen key to undo the bolt that holds the chainrings on. Then install the new chainrings. On this bike, the minimum chainring size is 34t.
Do you need a spare part? Discover all of our spare parts.
You can do all of the procedures described below yourself or you can get your local Decathlon workshop to do them for you. For more information about the services the workshop offers, please click the link below.
Shimano sora r3000 rear derailleur
Shimano sora r3000 front derailleur
TRIBAN guarantees the frame, handlebar and stem of your road bike for life (in normal conditions of use). The guarantee for other parts is two years. As soon as you start using the bike, some components will move slightly. It's for that reason that we offer a free check of your road bike within 6 months of purchase. Download our manual to see the full instructions.
Please contact one of our technicians who will be happy to help