ULTRA AF ULTEGRA

REF: 8500478

ULTRA RCR AF ULTEGRA

2020

Welcome to the after-sales service page for your ULTRA RCR AF ULTEGRA.

Designed for performance, its high quality aluminium frame will provide the perfect balance between comfort and light weight. This bike will be the perfect partner on any distance and on any gradient

1/ Assembling your bike

To help you assemble your bike, take a look at our video tutorial!

When mounting the stem, the screws that hold the handlebar to the stem should be tightened to 6 Nm in an "X" pattern.

Remember to close the callipers to set the pads closer together before using the bike.

3 / Maintenance

Find all the info you need to keep your bike in good shape

Essential workshop tools

To look after your bike properly, you need to have the right tools.

How to clean your bike

Step 1: Degrease it

Step 2: Clean it

Step 3: Lubricate it

To find out more, click the link below:

What should you check before a bike ride?

In the article below, you'll find all the checks to be performed before any bike ride:

What is the right tyre pressure?

The tyre is the only part of your bike in contact with the floor, so it's important to minimise the risk of losing grip. This means keeping your tyre at the right pressure. Find our tips here: 

How to tighten your seat post

To set your saddle correctly, it's important to fasten your seat post properly. A loose seat clamp runs the risk of your saddle dropping during your ride. On the other hand, if you tighten it too much, you might crush your seat post and therefore damage your bike. 

 

The best way of tightening your seat post is to use a torque wrench. We recommend tightening to 6 to 7 Nm.

 

Be careful not to exceed the maximum height shown on the seat post.

How to mount tubeless tyres

To switch your bike to tubeless, check out the following video tutorial.

When to change your tyre

Riding with worn tyres comes with risks:

Loss of grip,

Exposure to punctures.

In this article, we're going to help you recognise a worn tyre:

When to change your chain

The chain is an essential part of your bike's drivetrain. It is important because it connects the chainset and the cassette. It transfers energy so that you can move forward efficiently, so it needs to be in good condition. This article explains how to recognise a worn chain:

When to change your brake pads

To work out whether your brake pads are worn, you'll need to measure how thick the rubber is. If the wear indicator shows that it's too thin, you should change your brake pads.

4 / Repair

You're sure to find the answer to your questions in the FAQs

Changing your pedals

Are your pedals broken? Do you want to swap your pedals for clipless ones? Follow our tips.

Please note that the screw thread on the left pedal is the other way around. You therefore screw this pedal on anticlockwise. The right pedal has a normal thread. 

Make sure to use the correct tool to remove your pedals as you will need to use some force to unscrew them.

Changing an inner tube

If you get a puncture, follow our tutorial to change your inner tube.

Changing your handlebar tape

Over time your handlebar tape will get worn, so it's important to change it now and then.

Your bike isn't braking well

If you notice that your brakes aren't very effective, there are several things you can do: 

- Clean your rims using a degreaser

- Check your brake pads for wear.

- Check that the cable tension is OK.

How to change your brake pads

It's important to change your front brake pads before they get too worn. Doing so will keep you safe.

How to change your brake cable and housing

Do you need to change your brake cable and/or housing? Follow our tutorial.

The gears are skipping

If your gears are skipping, you should check: 

- Whether your drivetrain is worn.

- The tension of the cables.

After that, adjust the derailleur.

The derailleur hanger is broken or bent

If your derailleur hanger is broken or bent, you need to change it. 

How to change your chain

Below are our tips on easily changing your bike chain.

How to change your cassette

Worn drivetrain? Want to change the number of sprockets on your cassette? Watch our tutorial to find out how to change your cassette.

Please note: the maximum cassette size for this bike is 11 - 34.

How to change your chainrings

Are your chainrings worn? Do you want to change the number of teeth? It's easy to change your chainrings. To do so, simply use an Allen key to undo the bolt that holds the chainrings on. Then install the new chainrings. On this bike, the minimum chainring size is 34t.

How to change your derailleur cable and housing

Do you need to change your derailleur cable and/or housing? Follow our tutorial.

6 / Workshop services

You can do all of the procedures described below yourself or you can get your local Decathlon workshop to do them for you. For more information about the services the workshop offers, please click the link below.

7 / Instructions

8 / Warranties

  • Our commitment

    VAN RYSEL guarantees the aluminium frame of your road bike for life (in normal conditions of use).

    The guarantee for other parts is two years.

     

    As soon as you start using the bike, some components will move slightly. It's for that reason that we offer a free check of your road bike within 6 months of purchase.

     

    The table shows the main bike components, the types of wear that aren't covered by warranties, and the warranty length within the European Union.

ULTRA RCR AF ULTEGRA (2019)

Haven't been able to fix your problem or find what you need?

Please contact one of our technicians who will be happy to help