Would you like further help?
Click on "Request assistance"
REF: 8213119
2012
Year of commercialization: 2012
1. I can't adjust the level of resistance
=> The cable is not properly connected
Disassemble the handlebar post and check that the cable is properly connected
=> Make sure the black plastic block on the lower cable has been removed
2. The 1st level of resistance is abnormally hard
=> The cable is not properly connected
Disassemble the handlebar post and check that the cable is properly connected
The screws are loose
=> Tighten all visible screws
→
1. Assembly problem
=> At the back of the console
Refer to the instructions to check that the console has been connected correctly
=> At the connection between the two tubes
Refer to the instructions to check that the cables have been connected correctly
2. Electrical problem
=> Your bike works with batteries
Check that the batteries are properly positioned with the correct +/- polarity. If the problem persists, start again with new batteries
=> Your bike is plugged into the main socket
Check if the adaptor is correctly connected to the bike and plugged into the main sokcet and make sure that it works
3. Problem in use
Information: the console will not switch on if you are using batteries and the mains power at the same time
1. I can't assemble the pedals
=> Assembly problem
Make sure to use the right pedal (marked with \"R\") on the right side and the left pedal (marked with \"L\") on the left side
2. I hear a noise when pedaling
=> Make sure that all pedales have been properly mounted
Make sure that all washers have been properly mounted (as per the instructions) and that all screws are tight enough
The pedals are not tight enough
=> Loosen the pedals 1 tour and tighten them back up as hard as possible
I hear a noise when pedaling
=> Make sure that all pedales have been properly mounted (as per the instructions)
Calibration problem
=> Check that the switch at the back of the console is in the position MI for miles and KM for kilometres
Press RESET to validate
Click on "Request assistance"