Support by Sport
Stand up paddle
Sailing and windsurfing
Cross Training and Bodybuilding
Scooters, Skates and Skateboards
Applications and Software
Ice Skate Blade Services
Scooter and Skates
Spare Parts by Equipment
Stand Up Paddle
Book a Bike Service
Year of commercialization: 2013
I have a problem
MY CONSOLE DOESN'T COME ON
Check that one of the metal connector strips is not twisted.
At the back of the console: check that the connection is properly made.
At the junction of the frame and structure: check that the connection is properly made.
PROBLEMS MONITORING HEART RATE
The heart rate indicator is not flashing or is flashing irregularly
Check the position of the battery or replace it with a new battery
Moisten the belt slightly on the part that is in contact with your skin
Make sure you place the belt against your skin and not over your T-shirt
MY CONSOLE DOES NOT INDICATE THE RIGHT UNITS OF MEASUREMENT FOR THE DISTANCE
Make sure the switch on the rear of the console is on \"VM\" for an exercise bike and \"VE\" for a cross trainer
Make sure the switch on the rear of the console is on \"Km\" for a display in kilometres and \"Mi\" for a display in miles
Press the \"RESET\" button to make the change
MY BIKE MAKES A NOISE
Tighten all visible screws
Check the stabiliser runners
THERE'S A CLICKING NOISE WITH EACH TURN OF THE PEDALS
Loosen by one turn and then really tighten the pedal screws.
BROKEN OR MISSING PART?
Manual and software
Would you like further help?
Click on "Request assistance"