VE ESSENTIAL +

REF: 8349406

VE ESSENTIAL +

2015

Year sold: 2015

Troubleshooting

There is too much play in the mobile arms

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The bike makes a noise

Tighten all visible screws.

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There is a clicking noise when the pedals turn

Loosen the screws on the pedals one turn, then tighten again firmly
 
 The right pedal (R) and the left pedal (L) tighten in different directions: 
                  R= clockwise      L= anti-clockwise
 

You can't get a heart rate reading

Slightly dampen your hands and place both hands on the sensors.

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There is a problem with the resistance

1. Check that one of the metallic tabs at one of the connector points has not gotten twisted.

2. At the back of the console: check that the cables are properly connected.
At the connection between the stem and frame: check that the cables are properly connected.

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The console does not turn on

1. Powered by batteries: check that the batteries are in the right +/- position. If the problem persists, try new batteries
Powered by the mains: check that the adapter is correctly plugged into the cross trainer and the mains, and ensure that your outlet works.

2. At the back of the console: check that the cables are properly connected.
At the connection between the stem and frame: check that the cables are properly connected.

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Not able to fix your problem or find the right answer?

Please contact one of our technicians.

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