Problems
Is your equipment properly set up but you're still having an issue when using it? See all our FAQs here.
REF: 2112656
VM ESSENTIAL 2
2019
Year sold: 2016 Designed for keeping fit (occasional use). The perfect exercise bike to keep fit at home! Ergonomic handlebar for greater comfort, and a 5-function console to track your training sessions. ITS BENEFITS: SMOOTH PEDALLING: 4 kg flywheel COACHING: 5 functions (calories, distance, time, speed, heart rate monitor) USER COMFORT: Ergonomic handlebar and toe clips, for better support HANDLING: Castors for easy moving
The console does not turn on
Your bike works with batteries:
1. Remove the console from its stand, insert 2 AAA batteries in the battery compartment at the back of the screen.
2. Make sure the batteries have been properly inserted and are in contact with the springs.
3. If the display isn't showing anything, or is only partially readable, remove the batteries, wait 15 seconds, and insert them again.
4. If the issue persists, start again with new batteries.
The console stays at zero
Make sure the cables are properly connected at the back of the console and where the stem meets the bike's main frame.
The console does not display the correct units of measure
1. Check that the switch on the back of the console is on "Km" to display kilometres or "Mi" to display miles.
2. Make sure the switch at the back of the console is on "VM" for a magnetic bike and on "VE" for a cross trainer.
3. Remove and reinsert one of the batteries in the console to reset it.
You can't mount the pedals
The screws for the right (R) and left (L) pedals turn in opposite directions.
The pedals click during pedalling
Unscrew the pedals by one turn, then screw them back on very tightly.
The bike makes a noise
Tighten all visible screws.
There's a problem with the resistance
Unscrew the handlebar support tube and check that the cable is properly connected.
Ensure that the black cover on the lower part of the cable has been removed.
Trouble getting a heart rate reading
1. Make sure the cables coming out from the handlebar are correctly plugged in.
2. Slightly dampen your hands and place both hands on the sensors.
Parts diagram
Plug in your bike
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Servicing your product
It takes care of you, so you should do the same for it. Regular maintenance is necessary to preserve the performance of your equipment and extend its service life.
Maintenance instructions
1. Unplug the adapter after each use.
2. Clean with a damp cloth (moistened with water) after every use.
3. Regularly check the stability of your bike as well as the tightness of the screws according to the user guide.
Storage tips
Do not leave in a damp place or outdoors.
Use restrictions
For home use only.
Order spare parts for this product
NEED SPARE PARTS FOR YOUR EXERCISE BIKE?
Instructions
Need the product's user guide? Click to download.
Our engagements
DOMYOS guarantees this product under normal use conditions, 5 years for the structure, 2 for other parts and labour as from date of purchase, as shown on receipt.