Under normal conditions of use, your battery will last for about 2 years. It depends largely on how you use it. Using the light and the alarm will use up the battery life more quickly.

My watch no longer works, my battery has died, where can i buy one?

You can get your battery replaced at the Workshop of your store.

Another question?

What is a 4-interval timer?

The 4-interval timer can be used for personalising a training session by dividing up your exercise into 4 periods.
Period 1 = WARM UP: warming up
Period 2 = RUN: time of acceleration/rapid or intense exercise
Period 3 = REST: time of deceleration/slow or restful exercise
Period 4 = COOL: time at the end of the session/stretching

My strap is broken, how can i buy a new one?

This watch uses the SWIP system. This means that you can replace the strap yourself in a second. Just remove it or insert it.
You can get a new strap directly from your nearest Decathlon store or from decathlon.fr.
The strap that is compatible with this model is the M STRAP (M is the width of the strap's slider).

My watch is waterproof to 5 atm. what does this mean?

Your W500 watch is waterproof to a depth of 5ATM. This means that you can swim in a pool or the sea with your watch.

I maintain my watch

- Cleaning the watch :
In order to keep your watch glass clean, it is advisable to clean it with a damp cloth.

You can also clean the charging connector with a dry toothbrush.

Troubleshooting

Here you will find the troubleshooting sheet for the W500 M SWIP.
By following the steps in this sheet, you can check if there is a possible problem with your product. If necessary, you will find in the "I REPAIR" section the tutorials indicated for the repair. You can also come to the workshops of your DECATHLON store.

Link to download the watch troubleshooting sheet (coming soon).

I repair my watch

The following repairs can be carried out on this product :

Battery change

To change the battery in your watch, you can use a coin.

End of product life

If your product cannot be repaired, return it to a WEEE collection point or any DECATHLON store to optimize recycling.

Spare parts

Here is the list of spare parts for the W500 M SWIP :

- CR2025 BATTERY :
Reference : 5867191

- WATCH STRAP COMPATIBLE W500, W700 AND W900 - BLACK :
Reference : 8360791

You can contact the after-sales team at your usual DECATHLON store.