Assembling and setting up
Thank you for purchasing a Domyos product. To help you get your equipment up and running, click on the video to see the different set-up steps.
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Ref: 8484587
WALK500
2019
In stores: January 2019
Designed for treadmill walking at home.
Looking for a motorised walking treadmill that's easy to use?
This model can go up to 8 kph so you can choose the pace that will help you reach your goals and work your cardio.
ITS ADVANTAGES:
VERSATILITY: Walk at your own pace without an incline with a maximum speed of 8 kph.
USER COMFORT: Walking surface is 40 cm wide by 1 m long for comfort.
COACHING: Track your time, distance, calories, speed and step count.
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Problems
Is your equipment properly set up but you're still having an issue when using it? See all our FAQs here.
Your treadmill doesn't switch on
1. Check that the power cord is plugged into a wall socket in working condition (to check if the wall socket is working, plug in a lamp or another electrical device).
2. Make sure the other end of the power cord is plugged into your treadmill.
3. Check that the main switch near the power cord is in position I.
4. Make sure the I/O switch is working correctly. If it doesn't switch on, you will need to change the fuse: https://youtu.be/Yhw70ctYuq0
5. Check that the safety key is pushed fully into the console.
The treadmill slows down when you step onto it
The treadmill belt is slack:
=> Select the "Running belt tension" tab from the MAINTENANCE section.
Your treadmill is making a noise
1. Shoes:
=> The noise you can hear could be the sound of your shoes on the running belt. To check that the noise isn't coming from your shoes, please see the video below
2. The screws are loose:
=> Tighten all of the screws.
3. The running belt is wonky:
=> Select the "CENTRING THE RUNNING BELT" tab in the MAINTENANCE section.
4. The running belt is not lubricated:
=> Click on the "RUNNING BELT LUBRICATION" tab in the MAINTENANCE section.
The motor of the treadmill slows down or stops irregularly while the console stays switched on
Running belt tension is too high:
=> Check the running belt tension so that the movement of the belt between the deck and belt is about 3 centimetres at the middle of the deck.
=> If this is not the case, turn the two hex screws at the rear of the treadmill on each side of the roller and then loosen the running belt.
How to remove the maintenance key on the console
To remove the maintenance warning key, press the - and + buttons down for 3 seconds.
Your console isn't showing the right speed
To access your treadmill’s configuration menus, remove the safety key and hold down the STOP and + buttons for 3 seconds. Press MODE to navigate between screens.
How can you see the total distance and time run on the treadmill?
- Screen 1 = total use duration
- Screen 2 = total distance
- Screen 3 = select the unit of distance (KM or MI): press + or - to change it, then press MODE
How do you activate/deactivate the console's beep?
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Parts diagram
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You weren't able to fix your problem or didn't find the answer to your question?
PLEASE CONTACT OUR TECHNICIANS.
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Servicing your product
It takes care of you, so you should do the same for it. Regular maintenance is necessary to preserve the performance of your equipment and extend its service life.
Centring the running belt
You will need the Allen key (BTR) that came with your treadmill:
How to check if your running belt has the proper tension
The tension on the WALK500's running belt should be set to 1.09 (+/- 0.03). This is the motor belt tension.
After checking the tension on the console:
If the figure is too low, you need to tighten the running belt. (Tightening is done by turning the roller's two rear wheels clockwise).
If the figure is too high, you need to loosen the running belt. (Loosening is done by turning the roller's two rear wheels anti-clockwise).
A half key turn = 0.03
For the setting: Select the "Running belt tension" tab in the MAINTENANCE section.
How to check the tension on the console:
1. Stand on the footrests.
2. With the safety key removed, press and hold the "START" and "STOP" buttons for three seconds.
3. "Start" will appear on the console. Press the "START" button and insert the safety key.
4. The treadmill will start at 5 km/h and display the running belt tension. (Make any adjustments if necessary).
5. Press the "STOP" button.
How to adjust the running belt tension on the WALK500
Running belt tension
The running belt is a wearing part that becomes loose over time. Re-tighten it as soon it begins to go slack (sliding sensation, jerky motion).
1&2. Turn the two adjustment screws a half turn clockwise (repeat if necessary, but make sure you don't over-tighten the belt).
3. The belt is properly tightened if you can lift the edges 2 to 3 cm on each side.
Running deck lubrication
It's important to do this regularly (every 200 hours of use) to keep your treadmill working as long as possible.
Running deck lubrication
Preventative maintenance
1. Check the motor and the drive belt every 600 hours of use or every 3600 km*
*To know the accumulated hours or kilometres, refer to the FAQ "HOW TO SEE THE TOTAL DISTANCE AND TIME RUN ON YOUR TREADMILL" in the SETTING UP AND USING YOUR PRODUCT section
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Order spare parts for this product
NEED SPARE PARTS FOR YOUR TREADMILL?
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Instructions
Need the product's user guide? Click to download.
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Composition / advice
COMPOSITION:
Frame // Chassis (for rollers):
100% steel
Cover:
75% polystyrene (PS),
25% polyvinyl chloride (phthalate free)
Packaging:
85% cellulose
10% expanded polystyrene
5% polyethylene terephthalate (PET)
Deck:
40% copper // 35% steel // 10.0% brass // 10% epoxy // 5% aluminium
USE RESTRICTIONS:
Max user weight: 130 kg
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Our engagements
DOMYOS guarantees this product under normal use conditions, 5 years for the structure, 2 for other parts and labour as from date of purchase, as shown on receipt.