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I HAVE A PROBLEM

Your equipment is properly assemblied but you're having some difficulties during its use? Discover all of our solutions here.
MY CONSOLE DOESN'T COME ON

Your bike works with batteries:

Check that the batteries are properly positioned with the correct +/- polarity. If the problem persists, start again with new batteries

THE CONSOLE DISPLAYS SPEED AND DISTANCE WITH THE WRONG UNIT (KM/MI)

Calibration problem:

1. Check that the switch at the back of the console is in the position MI for miles and KM for kilometres

2. Press RESET to validate

MY BIKE MAKES A NOISE

1. Tighten all visible screws
2. Check the stabiliser runners 

I HAVE A PROBLEM WITH THE RESISTANCE

Unscrew the handlebar bracket tube and check that the cable connection has been made correctly.

Make sure the black shim on the lower part of the cable has been removed.

THERE'S A CLICKING NOISE WITH EACH TURN OF THE PEDALS

Loosen by one turn and then really tighten the pedal screws.

THE MOVING HANDLEBARS ARE COMING APART AT THE AXLE
You can not solve the problems or to find your answer, we invit you to contact us

MANUALS

You need the instruction manual? Click here to download

OUR ENGAGEMENTS

DOMYOS guarantees this product under normal use conditions, 5 years for the structure, 2 for other parts and labour as from date of purchase, as shown on receipt.

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