Ref: 8391961
ONMOVE 500 HRM
2017
Last firmware update version : 2.01
The ONmove 500 HRM connects to your phone using the DECATHLON CONNECT application and to your computer using the ONCONNECT application.
To discover and download ONCONNECT, click here.
To discover and download DECATHLON CONNECT, click here.
IMPORTANT: for users who switch from the old app My Geonaute Connect to DECATHLON CONNECT, it is important to RESET the watch.
First use
How do i modify the values available onscreen during a session?
Screen configuration is accessible from the Settings > Screens menu. Use it to select the information to be displayed while exercising. Each screen can display one or two values.
To select a value:
- Select the line you wish to modify by pressing on "Play/Pause"
- Choose the values you want with the bottom left and right buttons
- Confirm with the "Play/Pause" button
To display one value only on the screen, simply disable the second by selecting "OFF". Display adapts to the number of values chosen. The value is displayed larger when only one has been selected.
How do i use my product?
Check out the first steps with your product using our video
Softwares and applications
How do i transfer sessions from my gps onmove 500 watch to my computer?
With ONconnect application, it is possible to save the activities as files in GPX or TCX format.
- GPX format for activities with a GPS track.
- TCX format for activities without a GPS track.
How to do ?
1- Connect your product to the computer using the USB cable. The product then appears as a mass storage device (such as a USB key).
2- Start the ONconnect application if it does not open automatically.
3- Select the activity (s) to be saved Fig. I (1).
4- Modify the sport if necessary Fig. I (2).
3- Click on the "save my activities" button. Fig. I (3).
4- Select a location on your computer and confirm. The activity (s) are saved as a GPX or TCX file.
5- It is possible to erase the activity (s) of your product Fig. II.
6- at end, a screen offers to import the activity (s) on decathloncoach.com. Fig. III.
Note: It is also possible to import these activities into the application of your choice provided that it supports GPX or TCX files.
For more details, consult the online support of the application concerned.
Connection
What do i do if onconnect doesn't recognise my product?
1. Make sure the cable is properly connected to your watch and computer.
How do i transfer my sessions from my onmove 500 to my smartphone?
To transfer your sessions to your smartphone:
What do i do if my computer doesn't recognise my product?
Thank you for following this procedure:
How do i update my watch and benefit from the latest features?
You can update your ONmove 500 HRM software as follows:
- Download this file by clicking on the link below
- "Unzip" the folder.
- Connect your ONmove 500 HRM & open the Workstation
- Copy firm500.frm, BLE500.frm and ppg.frm files to your ONmove 500 HRM watch
- Press the "Lighting" button on your product to start the update. This is complete when the product reappears again on the workstation.
You can now enjoy the latest features of your ONmove 500 HRM!
Accuracy
How can i speed the gps signal reception up?
Satellite signal reception quality is considerably impacted by the environment and your movement. To facilitate reception, we recommend the following during signal detection: 1. Positioning yourself in a clearing away from buildings and trees. 2. Placing the watch on the ground.
What is fastfix & how do i know if it is up to date?
FastFix technology helps your watch pick up the satellite signal more quickly.
In concrete terms, FastFix picks up satellite ephemerides. These ephemerides are valid for 7 days. So, to enjoy FastFix technology all the time, you must update the FastFix on your product once a week by synchronising your ONmove 200 with ONconnect. Otherwise, it will take longer to pick up the satellite signal.
To find out whether FastFix is up to date on your watch, go to the Settings > About > FastFix menu. This shows whether FastFix is up to date or not.
If you do not want to be limited by this 7-day period, you can also update the FastFix manually as follows:
Battery
Why does my onmove 500 battery run out so quickly?
When the battery of your ONmove 500 is fully charged you may enjoy 7 hours' GPS use. It may wear down more quickly in the following cases:
What power supply can i use to charge my gps onmove 500?
You can charge your GPS ONmove 500 watch by connecting it to your computer, a nomad charger or 5V 1A mains adapter.
Can i use my watch while it is charging?
You can use your GPS ONmove 500 watch while charging it on a nomad charger or mains adapter. You cannot use the watch when it is connected to your computer.
I have lost / broken my charger cable / strap. where can i get another one?
You can get a charger cable or strap at the workshop of your local store.
Another question?
What do i do if my gps onmove 500 watch won't start up?
If your watch doesn't start, you will have to reset it. There are 2 ways to reset:
1. Resetting the watch: Accessible from the Settings> About > Reset menu, this resets all your custom configurations and settings and deletes all sessions in the memory
2. Rebooting the watch: If your watch freezes on a screen or no longer responds, you can start it again by pressing the ON/OFF button (top right on the watch) for 20 seconds
Why can't i detect my cardio belt?
To make sure it detects your cardio belt properly, we advise you to check the following points:
1. Make sure your cardio belt uses the Bluetooth Smart protocol. Belts using the ANT+ protocol are not compatible with this product.
2. Activate HRM mode in the Settings > HR Sensor > HR Sensor menu: ON
3. Pair your cardio belt up to your watch. By pairing them up, you can connect your belt to your watch. This is only necessary when using a belt for the first time or after resetting your watch.
4. Moisten the sensors on the elastic strap & position the belt properly below your pecs.
How do i start an indoor session?
To start a session without using the GPS, you must:
1. Press on the "Play/Pause" button when searching for the GPS
2 signal. Select "No" when asked "Use GPS?". You can start exercising without speed and distance values.
I maintain my watch
- Cleaning the watch :
In order to keep your watch glass clean, it is advisable to clean it with a damp cloth.
In order to optimize the performance of the heart sensor, it is also advisable to clean it regularly with a damp cloth.
You can also clean the charging connector with a dry toothbrush
- Charging the watch :
You can charge your watch using the USB cable that came with your watch on a computer or any USB power outlet.
Troubleshooting
Here you will find the troubleshooting sheet for your product.
By following the steps in this sheet, you can check if there is a possible problem with your product. If necessary, you will find in the "I REPAIR" section the tutorials indicated for the repair. You can also come to the workshops of your DECATHLON store.
Link to download the watch troubleshooting sheet (coming soon).
I repair my watch
The following repairs can be carried out on this product :
Bracelet change
The strap of your watch can be removed by sliding it to the side.
End of product life
If your product cannot be repaired, return it to a WEEE collection point or any DECATHLON store to optimize recycling.
Spare parts
Here is the list of spare parts for the ONmove 500 HRM :
- Wrist strap :
Reference : 8400580 - 8400581 - 8400582
- USB cable :
Reference : 8322620
Standard commercially available micro USB cable (choose a charge + data model)
You can order spare parts on our website decathlon.co.uk (depending on availability) by clicking on one of the buttons below.
Workshop services
You want to entrust us with your product for repair. Here is the list of services offered by our workshops :
