DECATHLON Connect

DECATHLON Connect

Decathlon Connect allows you to connect and synchronize your product :

- Trackers ONcoach 100,  ONcoach 900 or ONcoach 900 HR.

- GPS watches Kiprun GPS 550, Kiprun GPS 500, ONmove 200, ONmove 200 or ONmove 500 HRM.

If you use other Decathlon sports applications, you will be able to find all your activities in Decathlon Connect.

COMPATIBLE PRODUCTS

Kiprun 550
KIPRUN GPS 550
Kiprun 500
KIPRUN GPS 500
Kalenji ONmove 200
ONmove 200
Kalenji ONmove 220
ONmove 220
Kalenji ONmove 500 HRM
ONmove 500 HRM
ONCOACH 100
ONcoach 100
Oncoach 900
ONcoach 900
ONcoach 900 HR
ONcoach 900 HR

COUNCIL

What is DECATHLON CONNECT used for?

DECATHLON CONNECT is our new application, which will gradually replace our old applications used with connected objects (myGeonaute Connect, ONcoach). It is a one-stop application where you can connect your device, see details of your sports sessions and follow your statistics over months and years. It is designed to be a motivational tool thanks to the objectives and gauges, and you can use it to monitor your accomplishments.

Which are the compatible products?

- Trackers: ONcoach 100,  ONcoach 900 or ONcoach 900 HR.

- GPS: ONmove 200ONmove 200 or ONmove 500 HRM.

Would you like to become a tester?

We are looking for volunteer testers to help us develop the application and occasionally test new products before they come out on the market. you are enthusiastic, practise one or several sports regularly, and you would like to test an application. Whether you already have a DECATHLON connected sports device or not.   What are you waiting for? Get in touch with us now!   Contact us: beta.app.connect@decathlon.com

Why do I have to authorise the application to use my position?

On smartphones running the Android system, Google requires localisation to be activated (from version 6.0) to allow connections between watches and smartphones.   Rest assured, we will never pass on this data.

Why do I have to authorise the application to use the storage on my device?

We use local storage to make the application run faster without having to use the Internet. Therefore, when DECATHLON CONNECT needs to consult data such as statistics or session details, the application accesses your telephone's local storage. However, we use a secure system that does not allow the user to access this data on their telephone. Only the application has access.

MY ACCOUNT

How does the DECATHLON account work?

The DECATHLON account (also called "Geonaute Account") is a unique account that allows you to sign into all the DECATHLON sports applications. It is an easy way to connect to all the sports experiences offered by DECATHLON.

 

This account also guarantees the security and confidentiality of your data. You have to use the same sign-in details (e-mail and password) to sign into each of these applications.

I have forgotten my password.

As soon as the DECATHLON CONNECT opens onto the blue sign-in page, click on "Forgotten password".

 

You will then receive an e-mail explaining how to create a new password and use it to sign in.

How can I change my password?

From the "Settings" menu in DECATHLON CONNECT, click on your name to access the personal details editing page.

How can I delete my DECATHLON account and sports data?

You can permanently delete your sports data yourself.

To do so, sign into the https://www.decathloncoach.com website

Use the same user name and password as for the DECATHLON CONNECT application.

From the "My personal details" menu, select "Permanently delete account".

PLEASE NOTE: This action is definitive and all your sports history will be deleted. You will not be able to access this data in the future.

SESSION

Modify session details

Coming soon

How can I find my session's start time?

Coming soon

Transfer my data to another website (in .GPX format)

Coming soon

What do the coloured heart rate zones mean?

Coming soon

Share my session.

Coming soon

The measured distance is incorrect.

Coming soon

What should I do if I can't find my session?

Coming soon

The change in altitude displayed on DECATHLON COACH is different from the change in altitude displayed on my product.

Coming soon

ANALYSIS AND STATISTICS

Analyse your charts to understand your progress.

Coming soon

Compare two sessions to see your progress.

Coming soon

Analyse your progress and consistency month by month.

Coming soon

How are the ON points calculated?

Coming soon

Sleep.

Coming soon

Settings.

Coming soon

I HAVE A PROBLEM

Which smartphones can the application be used with?

DECATHLON CONNECT is compatible with:

iPhones with iOS 10 and later versions.

telephones running Android 5.0 and later versions.

We have carried out many compatibility tests with the top-selling Android phones.

If you can't manage to connect your device to the application, please use the contact form.

Can I connect different Bluetooth devices via my telephone at the same time?

Bluetooth technology allows you to connect different devices (normally up to five at the same time).

Therefore, you can connect your smartphone to your Bluetooth speakers and download your sports sessions from your watch.

Please note, however, that connecting your telephone to different devices at the same time may cause it to malfunction.

In which languages is DECATHLON CONNECT available?

The application is available in English, French, Spanish, Italian, Portuguese, Polish, Hungarian, Dutch, German, simplified Chinese and traditional Chinese.

If your telephone is set to a language that isn't available, DECATHLON CONNECT will be in English

If you would like to use DECATHLON CONNECT in China, you will have to download a special version of the application.

DECATHLON CONNECT 迪卡侬 is compatible with the data hosting regulations in China.

Do I have to connect my device from the application or from my telephone's settings?

The application is available in English, French, Spanish, Italian, Portuguese, Polish, Hungarian, Dutch, German, simplified Chinese and traditional Chinese.

If your telephone is set to a language that isn't available, DECATHLON CONNECT will be in English

If you would like to use DECATHLON CONNECT in China, you will have to download a special version of the application.

DECATHLON CONNECT 迪卡侬 is compatible with the data hosting regulations in China.

My telephone uses the correct Android version and Bluetooth Low Energy, but my application isn't working.

Some smartphones running a suitable Android operating system and Bluetooth Low Energy may still be incompatible with the DECATHLON CONNECT application.

Some of the original data installed on the smartphone may cause the DECATHLON CONNECT application to malfunction and make it impossible to use.

Unfortunately, we cannot be held responsible for this type of technical problem.

Download our new DECATHLON CONNECT app!

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